messageConnector

messageConnector provides a quick, reliable and easy way to notify staff and customers about important information. Empower your staff and customers with the ability to respond quickly to key events and process dynamics.

  • Report delays, cancellations or time changes to the appropriate people in a timely and convenient manner.
  • Tell the carrier the specific dock at which the just-fulfilled shipment awaits.
  • Inform your customer that the requested service is completed.
  • Notify designated personnel when a vital step in the process is completed.
  • Alert key IT staff regarding a critical application issue.

messageConnector incorporates an intuitive web application that supports staff-driven information delivery to any size group via telephone calls, text messages, and emails. But that’s not all. We enable limitless possibility through the automation of targeted information delivery. A straightforward and standards-based programming interface gives your IT staff the flexibility needed to integrate messageConnector into any existing application, infrastructure, or Service Oriented Architecture. Parlance assists with the integration as part of our managed service partnership with you.

Knowing who to contact and how best to reach them is essential to ensuring a fast and effective business response. messageConnector addresses both challenges. Parlance’s powerful data management tools automate the process of importing and maintaining a unified contact directory for your organization. And, our staff of experts manages the entire process for you, including supporting the creation of automatically updated, dynamic recipient groups. It couldn’t be easier with Parlance’s managed service.

Become a real-time organization that uses up-to-date information, eliminates delays, and leverages speed for competitive advantage. Take the first step. Let messageConnector accelerate decision making with the instant delivery of actionable information.