Media undergoing rapid change

Today's media industry is one of rapid and complex change. Companies need to focus on understanding and serving their customer base, while strengthening their brand.  Tomorrow's winners will embrace technology and transform the way they do business.

Parlance has been able to help media customers keep up with the rapid change. We have enjoyed broad acceptance in the media industry as we help embrace customers and maintain a professional brand. We have helped some leading companies to:

  • Embrace their customers more closely through faster access.
  • Improve employee communications while traveling or across locations.
  • Connect traveling employees to resources 24/7 
  • Simplify their business processes with resource routing.

Talk to us about some of the great results The New York Times, NBC, Reader's Digest and Time Warner are receiving from our managed voice services.


Reader's Digest’s telecommunications staff needed to improve customer service to all callers.  Due to their limited staff, finding a turnkey, low maintenance, preferably service-based solution was key.  Today the NameConnector® provides enhanced service with minimal internal effort.



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