Parlance Directory Services are the firm foundation upon which nameConnector and messageConnector are built. Whether using the phone, email, IM, or SMS, you can’t connect without the address. Parlance Directory Services improve the success rate of your business critical communications by building and supporting a comprehensive and accurate enterprise contact directory. The focus is ensuring the availability of every appropriate destination for business communications.

Although most companies have multiple directories, each is intended to serve the particular needs of operational groups, such as HR or Telecom. As a result, the typical directory lacks all the contact information you need to get your job done. What directory meets the need for connecting with contractors, remote office staff, field staff, key partners, customers, departments, and vendors?

A unified directory

Parlance helps you meet the demanding communications needs of today’s organizations. Parlance Directory Services create and then regularly monitor and refine a “unified directory.” The unified directory consolidates information from the various contact repositories within your organization into a single, comprehensive directory containing information for every contact your business needs.

Experience the benefits of a unified directory. Let Parlance Directory Services…

• Relieve your organization of the significant time and effort to create a unified directory. Parlance surveys the available contact information in your company and works with you to create the unified directory. The unified directory becomes a reality in a few weeks, not months.
• Put the power to contribute to the success of the unified directory into the best hands. Whether operators, receptionists, or departmental administrators, each authorized party uses only a web browser to make changes, override imported data, and augment information from existing data repositories.
• Lower total cost of ownership for a complex, enterprise-level directory. Through managed service, Parlance provides the required tools and ensures application availability and data quality.

Parlance Directory Services are included in our nameConnector and messageConnector service offerings. Let us show you what Parlance services can do for you.