One of the biggest challenges for a growing healthcare organization [...]
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So far Jovana Maric has created 23 blog entries.
Incorporating voice-driven call routing into your health system phone network [...]
During the COVID-19 pandemic, patient access contact centers across the [...]
Automated Call Routing Versus Live Support – Improving Caller Experience is as Easy as Using Your Voice
In this omni-channel world, the phone continues to be customers’ [...]
We’ve all been there — listening to elevator music while [...]
Efficiently handling incoming calls is often a challenge for hospitals [...]
Don’t develop your own Interactive Voice Response (IVR) programs. Parlance [...]
A few of my favorite examples? See below! Call Center [...]
Watch Joseph's video Anyone moving from Nuance Speech Attendant to [...]
Keys to Being a Successful Speech Application Provider To build [...]