Our August 2015 Webinar discussed common concerns many organizations have concerning changes to the way they handle calls. We looked at call handling trends, the challenges of the most common call handling methods, what Parlance has learned in working with our customers, and presented a series of “mini case studies” outlining s few customer concerns, and how we worked through them with the customer to enable dramatic call handling change. Click here to check it out!
Check out our latest on-demand Webinar!
Aug 28, 2015 |