Switchboard Call Management

Make the Most of Every Interaction

Deliver an excellent caller experience and brand impression — every caller, every time.

Switchboard call management solutions from Parlance make it fast and easy for your callers to get where they need to go in your voice network. No menus. No instructions. Just an intuitive interaction that sounds and feels like a live operator. Routine calls get where they need to go in seconds, while more complex caller requests are immediately sent to a live operator for specialized assistance. Increase call handling capacity. Raise service levels. Control call management costs. Parlance call management partnerships bring new efficiency to your switchboard operations.

Switchboard call management solutions
Caller Experiences
Service Levels
Operator Efficiency
Brand Values
Service Delivery Costs
Existing Investments