Give Your Callers What They Want
Make Calling Your Company Easier and Faster
We reduce effort and speed connection times, so your callers are happy with their experience – and your business. No more delays, confusing menus, or frustration. No more hang-ups or unavailable live operators. With Parlance Operator Assistant, your business is more efficient today, and ready for more callers in the future.
Get a Competitive Advantage
Visionary organizations from healthcare to higher education already rely on Parlance as their partner for improving call handling, lowering operational costs, and raising customer satisfaction.
Call Handling Insights
Renown Health Dramatically Improves Contact Center Caller Experience
See how a partnership with Parlance yielded tremendous results for Renown Health in only 2 weeks. [Get the Full Story]
White Paper: Outmoded Call Handling Poses a Major Challenge
Are leading businesses relying on outmoded call handing solutions? Yes. Find out more in the largest survey of call handling methods, ever. [Read the report]