Parlance has secure HL7 integrations
The Parlance solution includes everything required to provide optimum performance and availability. As part of this commitment, Parlance has secure HL7 integrations. This delivers Parlance health system customers greater call offload.
Callers can use their own words to connect to patient rooms or the nurses’ station.
With a large portion of total operator calls merely requiring connection to a patient’s room or corresponding nurse station, offloading these routine requests allows switchboard operators to concentrate on other duties, or calls that require complex support.
Transform the Caller Experience
Contact us today to learn more about Parlance, to schedule a demo, and to start making call handling a critical component of your customer experience strategy.
- Parlance Corporation
400 West Cummings Park
Woburn, MA 01801
- (888) 700-6263