Why work here?
Open Positions
Engineering
Service Delivery
Did we mess up and not list the perfect role for you? Email us at [email protected] since we are always looking for bright and motivated people to join our team, particularly in areas of customer service, sales, and software development.
Ready to Make a Difference?
Since 1996 Parlance has been transforming the caller experience. We believe people should be able to speak naturally and connect easily when they call large organizations on the phone. No long hold times, no confusing menus, no numbers to press!
Our applications have one clear objective: Help people simplify their lives. It’s a goal that has continuously guided our pioneering work to modernize caller experiences.
We are a diverse team. Technology experts, Natural Language Understanding specialists, human factors aficionados, customer solutions engineers, product sherpas, client and customer advocates, caller advocates, data scientists, AI engineers, developers, designers, researchers, finance gurus, and marketing specialists.
We are Parlance – together, our team works hard to solve problems. We collaborate, we innovate, we try new things, we tackle complex challenges and we create solutions. Join our team. Use your voice and your skillset to impact the future of speech technology solutions.
Comprehensive Health Coverage
A generous healthcare package — to keep you happy and healthy — is offered to team members and their dependents.
Work-Life Balance
Rest, relaxation, and time away from work to connect with family and friends is so important. Fitness is important too. Do you play tennis every morning, run in the afternoon, enjoy exploring the world around you at lunch time? We offer flexible work schedules, generous paid time off, paid holidays, and remote working options, so you can integrate your work life and your personal life and so you have time renew and recharge.
Energy to Keep You Going
Snacks in the cabinets, treats & sweets on the kitchen table, strong caffeine, cold drinks, fizzy water, and more — we want to keep you energized with good eats and refreshments, every day.
Planning for Your Future
A 401(k) match, disability, and life insurance to help prepare our team for retirement and life’s unexpected events.
Parental leave of up to 12 weeks.
Learning and Career Development
At Parlance, our people are our most valuable resource. We pay for training and development opportunities, and support ongoing learning, so you can continue to develop your skillset and advance your career.
Giving Back to the Community
Allowing team members to take time off for volunteering opportunities and to participate in charitable events is important to us, because we care about the world all around. We encourage people in their endeavors to support causes that are near and dear to their lives.
