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Main Menu
  • Home
  • Solutions

      Solutions

      Switchboard
      Contact Center
      Clinics
      Speech Attendant
      Log in
      Request a Demo

      Featured Solution

      Unlocking the Key to Health Equity in the Revenue Cycle

      In Revenue Cycle, people and technology are our greatest assets to eliminate health disparity and achieve health equity.

  • Industries
      Healthcare
      Enterprise
      Higher Education
      Log in
      Request a Demo

      Featured Customer Story

      Hendrick Health Improves Patient Experience

      Duane Donaway, Director of Technology at Hendrick Health, discusses the benefits of Parlance.

  • Resources
      Blog
      Media
      Publications
      Log in
      Request a Demo

      Featured Blog

      Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

      Learn how to reduce wasted labor and patient frustration as you transform your health system's voice channel.

  • About Us
      About Us
      Our Team
      Customer Stories
      Open Jobs
      Contact Us
      Log in
      Request a Demo

      Featured Team Member

      Joseph Maxwell, CEO

      We’re dedicated to helping you raise customer satisfaction. Designing, implementing, managing, and optimizing the most caller-friendly experience possible is our primary focus. It’s all we do, and no one does it better.

Privacy Policy

This privacy and cookies policy applies to Parlance Corporation (“Parlance”, “we”, or “us”) owned and operated websites and its subdomains (“Sites”). We know that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by Parlance when you access the Sites, how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources.

1. Information We Collect.

We may collect personally identifiable information about you, such as your full name, postal address, phone number and/or email address, when you provide it to us through a contact form, registration, online chat, or email. Information that may be automatically logged on the Sites includes your domain name, IP address, date and time of visit, browser, OS version, screen resolution, referring link, exit link, entry page, exit page, page view, mouse/keyboard behavior, and/or user activity.

2. How We Use Your Information.

We may use the information that we collect from you to operate, maintain and approve our Sites, send you marketing communications, and/or respond to your questions and concerns. We occasionally hire other companies to provide limited services on our behalf such as sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

3. How We Share Your Information.

(a) Personally Identifiable Information: Parlance will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of Parlance (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our Sites, such as posting comments on our blog page, will be available to others. If you remove information that you have made public on our Sites or the Parlance Service, copies may remain viewable in cached and archived pages of our Sites or the Parlance Service, or if other users have copied or saved that information.

(b) Instances Where We Are Required to Share Your Information: Parlance will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to: (i) comply with the law and the reasonable requests of law enforcement; (ii) to protect the security or integrity of our Sites; and/or (iii) to exercise or protect the rights, property, or personal safety of Parlance, our users or others.

4. How We Protect Your Information.

Although Parlance Corporation will use all reasonable efforts to safeguard the confidentiality of your personal information, transmissions made by means of the internet cannot be guaranteed to be secure. Parlance Corporation has no liability for disclosure of personal information due to errors in transmissions or unauthorized acts of third parties.

5. Updating/Deleting of Personal Information.

Persons who wish to modify information or to be removed from Parlance’s e-mail or mailing list should contact us at privacy [at] myparlance [dot] com.

6. Changes to this Privacy Policy.

Parlance reserves the right to update this policy at any time. We will post the amended terms on this web site as they occur and encourage you to frequently check for updates.

Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801

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