Parlance empowers organizations to harness the power of voice and enable your customers to speak naturally and connect directly when they call you on the phone.
No long hold times, no confusing menus, no numbers to press on a dial pad.
Parlance voice-enabled call routing solution enables fast, simple, and intuitive caller experiences to get callers to the right place in any organization without the effort and frustration of IVR menus, Automated Attendants, and long hold queues. High levels of user engagement deliver immediate impact and attractive ROI. Deliver the experiences your customers want, and the efficiencies your contact centers need. Please callers, increase agent availability, reduce costs, and more.