Learn about recent updates from Parlance and the problems we solve for our clients through our case studies, customer success stories, white papers, and press releases.
case studies
Case Study: Transforming Patient Access with Voice AI
Health system achieves $995K annual savings and 350% ROI through conversational AI voice technology implementation.
HIPAA-Compliant IVR with Automated Call Routing Yields 6X ROI
Large health system modernizes telephony infrastructure with a voice AI solution purpose-built for complex healthcare environments. The best IVR for hospitals and
A voice-driven, HIPAA compliant hospital IVR system helps healthcare agents AND consumers. Automation of the telecommunications infrastructure is an opportunity to modernize
Parlance delivers HIPAA-compliant AI agents across voice, SMS, and web chat that transform healthcare patient access and contact center operations. Our omni-channel
Product Information: Parlance for Colleges & Universities
Reduce operational costs with Parlance AI-powered call routing for colleges and universities. Automate directory assistance, IT help desk requests, and campus FAQs
Product Information: AI voice automation for ServiceNow delivering measurable ROI for healthcare IT help desk within 30 days
ServiceNow integration delivers HIPAA-compliant AI voice automation for IT help desks and healthcare. Achieve ROI in 30 days with automated password resets,
The Parlance solution includes everything required to provide optimum performance and availability. As part of this commitment, Parlance has secure HL7 integrations.
Fillable Form: Fill out this form and send to your project manager to order free marketing materials, customized with your brand’s logo, to increase internal adoption of the solution
PR Newswire: The Safest Way to Integrate AI Into Your Health System
The majority of healthcare leaders express a strong desire to explore AI's potential. However, concerns about data accuracy, integration challenges, and the
PR Newswire: Studies Show Phone-Based Customer Service in Healthcare is Here to Stay
As health systems undertake digital transformation initiatives, they often make the mistake of prioritizing portals and chatbots and neglect the phone, the
Press Release: Parlance Joins athenahealth’s Marketplace Program — to Help Health Systems Save Money by Digitizing the Voice Channel
Parlance, a provider of conversational AI solutions for health systems, today announced an agreement with athenahealth, Inc. through the company’s Marketplace program.
