Resources

Learn more about the caller experience, impact on the brand, and how to improve services and reduce costs.

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DEMO

Call Demo: Video #6 – Clinic – Person calling to talk to a doctor

DEMO

Call Demo: Video #5 – Contact center – Person calling to make an appointment

DEMO

Call Demo: Video #4 – Contact center – Person calling about a bill
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Funny Video
Funny Video: Improving caller experience is as easy as using your voice
Funny Video
Funny Video: Speech-enabled interactions are more convenient
Video
Video: Solve call management challenges and remove the burden from your IT infrastructure
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WEBINAR

Webinar: Rising Consumerism in Healthcare Makes Process Improvement Key

WEBINAR

Webinar: Nuance Discontinued Speech Attendant – Parlance is the Best Replacement

WEBINAR

Webinar: Hometown Health Elevates the Caller Experience
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Customer Success Story
Customer Success Story: Tahoe Forest patients get easy access to the information they need, with voice-enabled self-service
parlance service tamu
Case Study
Case Study: Parlance Service TAMU
lean practices
Case Study
Case Study: Can lean practices transform healthcare call management?
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Press Release
Press Release: Becker’s Hospital Review Spotlights Parlance for using Voice Recognition to Improve Caller Experience in Healthcare
Press Release
Press Release: Parlance Receives 2021 Pandemic Tech Innovation Award
Press Release
Press Release: Parlance Receives 2021 CUSTOMER Magazine Voice Technology Excellence Award
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hl7 integration
HL7 INTEGRATION
Collateral: Parlance HL7 Integration
Playbook
Playbook: A guide to switchboard deployment, internal marketing, and ongoing success
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consolidating switchboards in higher education

WHITE PAPER

White Paper: Consolidating switchboards in higher education