Resources

Learn more about the caller experience, impact on the brand, and how to improve services and reduce costs.

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Funny Video
Funny video: Improving caller experience is as easy as using your voice
Funny Video
Funny Video: Speech-enabled interactions are more convenient
Video
Video: Solve call management challenges and remove the burden from your IT infrastructure
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WEBINAR

Webinar: Nuance Discontinued Speech Attendant – Parlance is the Best Replacement

WEBINAR

Webinar: Hometown Health Elevates the Caller Experience

WEBINAR

Webinar: Caller Experience IS Patient Experience
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consolidating switchboards in higher education

WHITE PAPER

White Paper: Consolidating Switchboards in Higher Education
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parlance service tamu

CASE STUDY

Case Study: Parlance Service TAMU
lean practices

CASE STUDY

Case Study: Can Lean Practices Transform Healthcare Call Management?
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Press Release
Press Release: Becker’s Hospital Review Spotlights Parlance for using Voice Recognition to Improve Caller Experience in Healthcare
Press Release
Press Release: Parlance Receives 2021 Pandemic Tech Innovation Award
Press Release
Press Release: Parlance Receives 2021 CUSTOMER Magazine Voice Technology Excellence Award
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hl7 integration
HL7 INTEGRATION
Collateral: Parlance HL7 Integration
Playbook
Playbook: A guide to switchboard deployment, internal marketing, and ongoing success