Your health system is watching every penny. What if you could offer better support to your callers without increasing your budget?
Your business saves money when your callers speak naturally to self-serve, and connect directly with people and services in your hospital or clinic.
The Parlance solution makes it quick and easy for callers with routine requests, to self-serve without frustration. Speed + Automation + Better Service = Cost Savings AND a Competitive Advantage.
Automating routine transactions:
• Reduces workload for operators
• Significantly cuts labor required to navigate calls
• Frees up operators and agents to serve callers who need complex support
• Improves caller experience