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Main Menu
  • Home
  • Solutions

      Solutions

      Switchboard
      Contact Center
      Clinics
      Speech Attendant
      Log in
      Request a Demo

      Featured Solution

      Unlocking the Key to Health Equity in the Revenue Cycle

      In Revenue Cycle, people and technology are our greatest assets to eliminate health disparity and achieve health equity.

  • Industries
      Healthcare
      Enterprise
      Higher Education
      Log in
      Request a Demo

      Featured Customer Story

      Hendrick Health Improves Patient Experience

      Duane Donaway, Director of Technology at Hendrick Health, discusses the benefits of Parlance.

  • Resources
      Blog
      Media
      Publications
      Log in
      Request a Demo

      Featured Blog

      Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

      Learn how to reduce wasted labor and patient frustration as you transform your health system's voice channel.

  • About Us
      About Us
      Our Team
      Customer Stories
      Open Jobs
      Contact Us
      Log in
      Request a Demo

      Featured Team Member

      Joseph Maxwell, CEO

      We’re dedicated to helping you raise customer satisfaction. Designing, implementing, managing, and optimizing the most caller-friendly experience possible is our primary focus. It’s all we do, and no one does it better.

Security Policy

Parlance Security is based on the following criteria:
  • Access should be limited to only those with a legitimate business need and granted based on the principle of least privilege.
  • Security controls should be applied consistently across all areas of the enterprise.
  • The implementation of controls should be iterative, continuous, and maturing across the enterprise.

1. Data Protection

  • Customer data is encrypted at rest.
  • Transmission of data in transit is always encrypted using TLS 1.2 or IPSEC.

2. Product Security

  • Parlance utilizes 3rd party external penetration testing at least annually and remediates findings within our SLA.  
  • Parlance performs vulnerability scanning internally and across the enterprise and remediates findings as quickly as possible.

3. Enterprise Security

  • All corporate devices are centrally managed and utilizing antivirus and malware protection.
    We utilize MDM to enforce secure configuration of endpoints.
  • Parlance utilizes VPN technologies for secure remote connectivity.
  • All Parlance employees are mandated to take monthly training to ensure that each employee is educated in the best network practices.

Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801

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Support: [email protected]

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