Unlocking the Key to Health Equity in the Revenue Cycle
In Revenue Cycle, people and technology are our greatest assets to eliminate health disparity and achieve health equity.
Hendrick Health Improves Patient Experience
Duane Donaway, Director of Technology at Hendrick Health, discusses the benefits of Parlance.
Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System
Learn how to reduce wasted labor and patient frustration as you transform your health system's voice channel.
Joseph Maxwell, CEO
We’re dedicated to helping you raise customer satisfaction. Designing, implementing, managing, and optimizing the most caller-friendly experience possible is our primary focus. It’s all we do, and no one does it better.
