Every abandoned call is a missed opportunity to schedule care. Parlance helps patients reach the right destination faster, reducing hold times and keeping more appointment opportunities on your schedule.
Enter your team’s numbers to estimate the appointments, revenue, and operational savings Parlance can help recover.
Tell us about your call operation. Everything updates live.
What healthcare leaders and patient access teams tell us every day.
Some patients sit on hold so long they drive to the office just to schedule an appointment.
My team struggles to help the patient standing in front of them while managing a queue of callers at the same time.
Patient demand doesn't stop outside business hours — but phone coverage often does.
Routine calls are overwhelming our front desk.
We're losing staff faster than we can hire and train replacements.
Our providers have open appointment slots, but patients can't always get through to schedule them.
Parlance helps clinics answer every call, schedule more appointments, and prevent revenue loss.
From the first ring to a scheduled appointment — without hold times, unnecessary transfers, or delays.
Every call is picked up the instant it comes in, 24/7, no hold times, no queue.
Parlance listens and understands what the patient needs, in their own words.
Parlance schedules, refills, gives directions, or sends the call to the right team.
The patient gets the help they need without unnecessary transfers or delays.
Parlance picks up the moment a patient calls, so the calls you were losing become scheduled appointments.
No hold times, no queue. Every patient is greeted the instant they call.
Patients can schedule care even when your front desk is unavailable.
Help more callers reach the care they need before they abandon the call.
Uncover the 5 patient access gaps preventing your organization from capturing more revenue!
Download The Patient Access Field GuideMore answered calls become scheduled appointments, reducing revenue leakage caused by missed patient calls.
Reduce administrative call volume and free staff for higher-value patient interactions.
No long holds, no dead-end menus. Patients get answers the moment they call, day or night.
No call center to build, no big IT project. Parlance works with the systems you already have — EHR and scheduling platforms like Athena Health and Cerner.
Connects securely to the EHR and scheduling systems your clinics already run: athenahealth, Cerner (Oracle Health), MEDITECH, and more, so appointments and updates stay in sync.
With Parlance, you have a strong partner working with you to make really prudent and thoughtful decisions to optimize the process and the system."
Discover how one 15-location clinic group captured more patient demand, reduced missed scheduling opportunities, and improved patient access.
Read the Case StudySee how fast Parlance pays for itself when used by a clinic group like yours.