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      We’re dedicated to helping you raise customer satisfaction. Designing, implementing, managing, and optimizing the most caller-friendly experience possible is our primary focus. It’s all we do, and no one does it better.

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Main Menu
  • Home
  • Solutions

      Solutions

      Switchboard
      Contact Center
      Clinics
      Speech Attendant
      Log in
      Request a Demo

      Featured Solution

      Unlocking the Key to Health Equity in the Revenue Cycle

      In Revenue Cycle, people and technology are our greatest assets to eliminate health disparity and achieve health equity.

  • Industries
      Healthcare
      Enterprise
      Higher Education
      Log in
      Request a Demo

      Featured Customer Story

      Hendrick Health Improves Patient Experience

      Duane Donaway, Director of Technology at Hendrick Health, discusses the benefits of Parlance.

  • Resources
      Blog
      Media
      Publications
      Log in
      Request a Demo

      Featured Blog

      Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

      Learn how to reduce wasted labor and patient frustration as you transform your health system's voice channel.

  • About Us
      About Us
      Our Team
      Customer Stories
      Open Jobs
      Contact Us
      Log in
      Request a Demo

      Featured Team Member

      Joseph Maxwell, CEO

      We’re dedicated to helping you raise customer satisfaction. Designing, implementing, managing, and optimizing the most caller-friendly experience possible is our primary focus. It’s all we do, and no one does it better.

Collateral: Parlance HL7 Integration

Parlance has secure HL7 integrations

The Parlance solution includes everything required to provide optimum performance and availability. As part of this commitment, Parlance has secure HL7 integrations. This delivers Parlance health system customers greater call offload.
Callers can use their own words to connect to patient rooms or the nurses’ station.

With a large portion of total operator calls merely requiring connection to a patient’s room or corresponding nurse station, offloading these routine requests allows switchboard operators to concentrate on other duties, or calls that require complex support.

View this HL7 document to learn more

Transform the Caller Experience

Contact us today to learn more about Parlance, to schedule a demo, and to start making call handling a critical component of your customer experience strategy.

  • Parlance Corporation
    400 West Cummings Park
    Suite 2000
    Woburn, MA 01801
  • (888) 700-6263

Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801

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