Solutions

Put Parlance to Work Where It Matters

One solution, many critical applications

Parlance is a flexible solution that lets you streamline many aspects of call handling – and zero in on the areas important to your organization. After all, your needs are unique. And Parlance is ready to partner with you to meet them.

Parlance chart

Applications

Here are just some of the ways that our customers are using Parlance:

Enterprise Applications
  • Public Callers
  • Employee Callers
  • Conference Calling
  • Personal/Departmental Directories
  • Information (hours of operation, inclement weather, other)
  • Universal Dialing
Healthcare Applications
  • Departmental Triage (medical records, billing, other)
  • Patient Connector

 

Contact Center Applications
  • Skills-based Routing (to serve a variety of contact center types):
    • Healthcare
    • Insurance
    • Financial Planning
    • Food Service
    • And many others