The Overlooked Opportunity in Healthcare Call Center Automation

Health systems save thousands of agent hours and improve patient access with Parlance voice AI that modernizes the voice channel.

What is the Greatest Competitive Advantage in Healthcare IT? Proven Performance!

Parlance’s 30-year track record, serving 400+ health systems, demonstrates stability and expertise as a trusted conversational IVR for healthcare.

Lean Part 3: Control over the Queue

Achieve control & sustain improvement in call management using Lean methodology. Kanban makes the case for caller self-service.