Texas A&M University and Parlance Present Webinar: Eliminating the Call Center: A Higher Ed Case Study
Texas A&M University will partner with Parlance Corporation to present the webinar, this Thursday, February 26th at 2pm EST.
“Parlance has been able to help us overcome a historically labor intensive operation, and we spend virtually no time at all on managing the system. To say we’re pleased is to put it mildly.”
– Mark Herro, Texas A&M University
Eliminating the Call Center: A Higher Ed Case Study
In this 30 minute webinar you will learn how Texas A&M was able to:
- Eliminate the need for a campus call center
- Keep pace with the changing call volume trends
- Reduce costs
Thursday February 26th, 2015 at 2pm EST
Texas A&M University
Texas A&M University is the oldest higher education institution in the state of Texas. It ranks as the fourth largest university in the United States with enrollment of nearly 50,000 students occupying a 5,200 acre campus.