New Case Study – Landmark Medical Center

Our new case study focuses on Landmark Medical Center, a member of Prime Healthcare Service, with a 214 bed healthcare facility located in Woonsocket, R.I. The hospital provides medical care to more than 175,000 patients annually in the northern Rhode Island and...

Parlance Partners with Texas A&M to Manage Operator Services

Parlance Corporation today announced a new partnership with Texas A&M University of College Station, TX. The 50,000 student university has implemented Parlance’s Operator Assistant automated call handling solution to manage operator call load and streamline...

Doctors Community Hospital

Parlance has announced a new partnership with Doctors Community Hospital in Lanham, MD. The 219 bed community hospital has implemented Parlance’s Operator Assistant™ automated call handling solution to improve service levels to callers, manage operator call...