3 min
Discover how Parlance builds reliable healthcare voice AI through rigorous test automation frameworks that ensure mission-critical systems never fail patients.
John Russo is a Senior Software Engineer at Parlance, a leading healthcare voice AI company. He brings over two decades of specialized expertise in telecommunications quality assurance and test automation. John’s career trajectory spans critical infrastructure testing at Empirix, where he led QA teams and pioneered automation initiatives that reduced regression testing cycles by 85%, followed by senior engineering roles at MediaMath, TrueMotion, and Cambridge Mobile Telematics. John’s technical evolution spans traditional QA methodologies to sophisticated Python-based automation frameworks integrated within CI/CD pipelines. His work focuses on embedding reliability into healthcare communication systems from architectural inception — a philosophy developed through years validating mission-critical telecom infrastructure where failures sever vital connections. John’s expertise encompasses API testing, behavior-driven development, and performance validation across complex distributed systems.
Think the voice channel is declining? Think again. Despite major health system investments in omni-channel communication and healthcare portals, patients, family members, doctors, and vendors
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Phone: 888-700-6263
Support: [email protected]