Joseph Maxwell, Author at Parlance

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1 Posts by Joseph Maxwell

Joseph Maxwell — Former CEO of Parlance, 30+ year Technology Industry Veteran

Joseph Maxwell is the former CEO of Parlance. He is a technology industry veteran with 30+ years of experience. Despite his retirement in 2025, Joseph continues to serve as a principal consultant in Parlance product development and technology infrastructure.

Joseph Maxwell

01 Feb 2021

< 1 min

Replacement for Nuance Speech Attendant – Parlance guarantees better performance

Parlance performs better than Nuance SpeechAttendant, offering a managed service solution to ensure callers get the best experience.

Ali Karasic

12 Dec 2022

Webinar: How UC San Diego Health Created a Patient-Centered Experience and Transformed Patient Access

In this Becker's Hospital Review webinar, patient access center experts discuss how UC San Diego Health put patient experience at the forefront of its access

3 min

Ali Karasic

13 Nov 2023

Webinar: How Keck Medicine of USC Leverages Conversational AI and Voice-Driven Tech to Improve Patient Access and ROI

Learn how Keck Medicine of USC identified sensible, affordable use cases for leveraging AI-driven voice assistants — to deliver better patient and agent experiences in

2 min

Ali Karasic

06 Jun 2022

Webinar: Improve the Call Experience That Patients Have With Your Health System

Think the voice channel is declining? Think again. Despite major health system investments in omni-channel communication and healthcare portals, patients, family members, doctors, and vendors