Scott has been at Parlance for many years in various roles including IT and customer solutions management. He frequently works with UW medicine, Providence Health & Services, and various other health systems, Fortune 500 companies, and colleges and universities. Scott has led the technical integrations with recent intelligent virtual assistant (IVA) customers such as CHP, Torrance, and UCLA Health. Scott says, “Because I’ve worked with hundreds of customers over my 19+ years at Parlance, I have a deep understanding of their challenges, and their general technical abilities. I’ve been in thousands of meetings, listening to our healthcare customers and their IT teams, so I truly believe that I understand their needs more intimately than any of our competitors possibly can. This means I deliver on the required outcomes that most benefit our customers. I support the organizations we partner with so that they, in turn, can support those consumers and patients who rely on them.”