3 min
Speech recognition systems often struggle with uncommon proper names, leading to caller frustration and lost revenue.
Will Sadkin’s specialties are: systems architectural design, real-time programming, and building customer-focused complete system solutions that aim to optimize healthcare operations and improve both patient and agent experiences..
Think the voice channel is declining? Think again. Despite major health system investments in omni-channel communication and healthcare portals, patients, family members, doctors, and vendors