3 min As advanced as most automatic speech recognition (ASR) systems are, they still have difficulty handling and recognizing proper names. The sheer volume of names in any given language presents an issue from the outset. Most English-speaking people have an average vocabulary of 20,000 to 35,000 words. However, there are more than 150,000 surnames in common… Continue reading But… can your conversational AI solution recognize a proper name?
5 min In a healthcare setting, service is fundamentally about healthcare professionals attending to a community of people. There are people on both sides of these transactions, so it’s imperative that any conversational solution facilitating communication between these groups does so with efficiency, incurring as little frustration as possible to the served community. When patients want to… Continue reading Revolutionizing Healthcare Communication with Conversational AI
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