Scott’s 25+ year technology career includes 20 years in executive management, positioning him to navigate complex enterprise health technology implementations across multi-billion-dollar healthcare organizations.

Scott works with healthcare industry leaders like CIOs, CTOs and contact center leaders at HCA Healthcare, Providence Health, Banner Health, UCSD Health, Keck Medicine of USC, Mercy Health, Centura Health and many others, as well as Fortune 500 companies, large enterprises, higher education institutions, and government agencies.

Scott’s progression from Chief Revenue Officer to CEO at Parlance demonstrates deep understanding of health system operational challenges that conversational AI addresses. He has led thousands of meetings about voice technology implementations, always sharing customer success stories and ROI data to show leaders how they can easily solve some of their most urgent and pressing problems.

Scott is a speaker, presenter, and focus group leader at top healthcare technology conferences like HCCT, VIVE, and CHIME Fall Forum. He is also trusted subject matter expert who frequently informs executives in webinars hosted by Becker’s Healthcare, Healthcare Financial Management Association (HFMA), and Health System CIO, among others.