Learn more about our modern approach to IVRs and conversational IVAs. Check out demos of the Parlance solution and watch some videos and webinars to learn more about our expertise, products, and services.
Videos
Watch Parlance CRO Scott D'Entremont sit down with This Week Health and talk about patient self-service, as well as the ROI that
Customer Story: HCA Healthcare saves money while improving patient and switchboard operator experience
Andy Draper, Regional CIO at HCA Healthcare, identified consolidation and automation of the telecommunications infrastructure as an opportunity to modernize switchboard operations,
Video: Humanize caller experience and maximize the value of live support teams
Despite large health system investments in omni-channel communications…most patient engagements initiate on the phone. And why shouldn’t they? Voice is the most
