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  • Home
  • Solutions

      Solutions

      Switchboard
      Contact Center
      Clinics
      Speech Attendant
      Log in
      Request a Demo

      Featured Solution

      Unlocking the Key to Health Equity in the Revenue Cycle

      In Revenue Cycle, people and technology are our greatest assets to eliminate health disparity and achieve health equity.

  • Industries
      Healthcare
      Enterprise
      Higher Education
      Log in
      Request a Demo

      Featured Customer Story

      Hendrick Health Improves Patient Experience

      Duane Donaway, Director of Technology at Hendrick Health, discusses the benefits of Parlance.

  • Resources
      Blog
      Media
      Publications
      Log in
      Request a Demo

      Featured Blog

      Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

      Learn how to reduce wasted labor and patient frustration as you transform your health system's voice channel.

  • About Us
      About Us
      Our Team
      Customer Stories
      Open Jobs
      Contact Us
      Log in
      Request a Demo

      Featured Team Member

      Joseph Maxwell, CEO

      We’re dedicated to helping you raise customer satisfaction. Designing, implementing, managing, and optimizing the most caller-friendly experience possible is our primary focus. It’s all we do, and no one does it better.

HealthTech Blogs

Featured Blogs

  • Picture of Amy Murphy Amy Murphy
  • 12 Dec 2024

How Health Systems Can Instantly Enhance Access to Care

According to Becker’s Healthcare, C-suites across the United States are highly focused on improving patient access to care in 2025.
Read Full Blog
3 min

Three Ways Conversational AI Enables Healthcare Agents to Work at the Top of Their Skillsets

  • December 3, 2024
  • Picture of Claire Franz Claire Franz

Why Your Health System Needs EHR Experts to Implement Conversational AI and Improve the Patient Journey

  • November 14, 2024
  • Picture of Lindsey and Nalin Lindsey and Nalin

Does Healthcare Digital Transformation Benefit Some Populations Over Others?

  • November 6, 2024
  • Picture of Maryellen Mcdonnell Maryellen Mcdonnell

How Healthcare CIOs Can Capitalize on Conversational AI Today 

  • October 29, 2024
  • Picture of Chris Derizzo Chris Derizzo

How Conversational AI Advances Health Equity for Hospitals and Clinics

  • October 24, 2024
  • Picture of Ali Karasic Ali Karasic

Why CIOs Should Invest in Conversational AI to Save Money and Enhance Patient Access 

  • October 15, 2024
  • Picture of Kylie Perales Kylie Perales

Recent Blogs

  • Picture of Amy Murphy Amy Murphy
  • 12 Dec 2024
3 min

How Health Systems Can Instantly Enhance Access to Care

According to Becker’s Healthcare, C-suites across the United States are highly focused on improving patient access to care in 2025.
  • Picture of Claire Franz Claire Franz
  • 03 Dec 2024
5 min

Three Ways Conversational AI Enables Healthcare Agents to Work at the Top of Their Skillsets

Modern healthcare organizations are taking advantage of conversational AI to lift the burdens off the shoulders of their agents.
  • Picture of Lindsey and Nalin Lindsey and Nalin
  • 14 Nov 2024
6 min

Why Your Health System Needs EHR Experts to Implement Conversational AI and Improve the Patient Journey

Healthcare organizations must improve the patient journey in the voice channel. They need EHR experts who know conversational AI.
  • Picture of Maryellen Mcdonnell Maryellen Mcdonnell
  • 06 Nov 2024
4 min

Does Healthcare Digital Transformation Benefit Some Populations Over Others?

Given the diverse backgrounds, circumstances, and abilities of patients, digital transformation efforts result in inequitable access to care.
  • Picture of Chris Derizzo Chris Derizzo
  • 29 Oct 2024
4 min

How Healthcare CIOs Can Capitalize on Conversational AI Today 

Healthcare CIOs must modernize their hospitals and clinics by adopting a conversational AI solution for the voice channel.
  • Picture of Ali Karasic Ali Karasic
  • 24 Oct 2024
4 min

How Conversational AI Advances Health Equity for Hospitals and Clinics

Equity begins at an organization’s digital front door. CIOs must prioritize the ease with which consumers can access their providers.
  • Picture of Kylie Perales Kylie Perales
  • 15 Oct 2024
3 min

Why CIOs Should Invest in Conversational AI to Save Money and Enhance Patient Access 

To ensure all patients have easy access to care, health systems must modernize with conversational AI-powered intelligent virtual assistants.
Previous Page1 Page2 Page3 … Page12 Next
  • Picture of Amy Murphy Amy Murphy
  • 12 Dec 2024

How Health Systems Can Instantly Enhance Access to Care

According to Becker’s Healthcare, C-suites across the United States are highly focused on improving patient access to care in 2025.
Read Full Blog
3 min
  • Picture of Amy Murphy Amy Murphy
  • 15 Aug 2024

Automate Healthcare Scheduling with Conversational AI and Improve Patient Experience

To achieve high patient satisfaction and optimize operations, health systems must automate appointment management with conversational AI.
Read Full Blog
3 min
  • Picture of Zack Downing Zack Downing
  • 22 Aug 2024

Attract and Retain Gen Z Contact Center Agent Talent with Conversational AI

To attract and retain Gen Z talent, health systems must implement conversational AI to reduce agent and operator burnout.
Read Full Blog
3 min
  • Picture of Amy Murphy Amy Murphy
  • 12 Dec 2024
3 min

How Health Systems Can Instantly Enhance Access to Care

According to Becker’s Healthcare, C-suites across the United States are highly focused on improving patient access to care in 2025.
  • Picture of Claire Franz Claire Franz
  • 03 Dec 2024
5 min

Three Ways Conversational AI Enables Healthcare Agents to Work at the Top of Their Skillsets

Modern healthcare organizations are taking advantage of conversational AI to lift the burdens off the shoulders of their agents.
  • Picture of Lindsey and Nalin Lindsey and Nalin
  • 14 Nov 2024
6 min

Why Your Health System Needs EHR Experts to Implement Conversational AI and Improve the Patient Journey

Healthcare organizations must improve the patient journey in the voice channel. They need EHR experts who know conversational AI.
  • Picture of Maryellen Mcdonnell Maryellen Mcdonnell
  • 06 Nov 2024
4 min

Does Healthcare Digital Transformation Benefit Some Populations Over Others?

Given the diverse backgrounds, circumstances, and abilities of patients, digital transformation efforts result in inequitable access to care.
  • Picture of Chris Derizzo Chris Derizzo
  • 29 Oct 2024
4 min

How Healthcare CIOs Can Capitalize on Conversational AI Today 

Healthcare CIOs must modernize their hospitals and clinics by adopting a conversational AI solution for the voice channel.
  • Picture of Ali Karasic Ali Karasic
  • 24 Oct 2024
4 min

How Conversational AI Advances Health Equity for Hospitals and Clinics

Equity begins at an organization’s digital front door. CIOs must prioritize the ease with which consumers can access their providers.
« Previous Page1 Page2 Page3 Page4 Page5 Next »

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