Nikki Ballinger 07 Apr 2026 How Virtual Agent Voices Shape Healthcare Caller Experience Parlance conversational AI designer explains why managed service partnerships deliver superior outcomes for health systems modernizing voice channels. Read Full Blog 3 min
Rising Cost Desperation: Healthcare’s Financial Crisis for American Consumers December 17, 2025 Ali Karasic
The Case for Parlance: Transforming Healthcare Communication with AI December 16, 2025 Katie Cardarelli
Why Managed Service Partnerships Transform Healthcare Voice AI: The Parlance Difference December 12, 2025 Ahlem Triki
Chris Derizzo 29 Oct 2024 4 min How Healthcare CIOs Can Capitalize on Conversational AI Today Healthcare CIOs must modernize their hospitals and clinics by adopting a conversational AI solution for the voice channel.
Ali Karasic 24 Oct 2024 4 min How Conversational AI Advances Health Equity for Hospitals and Clinics Equity begins at an organization’s digital front door. CIOs must prioritize the ease with which consumers can access their providers.
Kylie Perales 15 Oct 2024 3 min Why CIOs Should Invest in Conversational AI to Save Money and Enhance Patient Access To ensure all patients have easy access to care, health systems must modernize with conversational AI-powered intelligent virtual assistants.
Annmarie Block 09 Oct 2024 6 min Three Reasons Phone-Based Customer Service in Healthcare is Here to Stay The voice channel has become outdated and inefficient for most hospitals and clinics. Healthcare CIOs must automate phone-based communication.
Will Sadkin 23 Aug 2024 3 min But… Can Your Conversational AI Solution Recognize a Proper Name? Speech recognition systems often struggle with uncommon proper names, leading to caller frustration and lost revenue.
Zack Downing 22 Aug 2024 3 min Attract and Retain Gen Z Contact Center Agent Talent with Conversational AI To attract and retain Gen Z talent, health systems must implement conversational AI to reduce agent and operator burnout.
Ali Karasic 22 Aug 2024 3 min Why Healthcare CIOs Should Automate FAQs with Conversational AI When conversational AI is used for FAQ resolution, hold times are reduced and substantial call volumes are mitigated.
Lindsey and Nalin 14 Nov 2024 6 min Why Your Health System Needs EHR Experts to Implement Conversational AI and Improve the Patient Journey Healthcare organizations must improve the patient journey in the voice channel. They need EHR experts who know conversational AI.
Maryellen Mcdonnell 06 Nov 2024 4 min Does Healthcare Digital Transformation Benefit Some Populations Over Others? Given the diverse backgrounds, circumstances, and abilities of patients, digital transformation efforts result in inequitable access to care.
Chris Derizzo 29 Oct 2024 4 min How Healthcare CIOs Can Capitalize on Conversational AI Today Healthcare CIOs must modernize their hospitals and clinics by adopting a conversational AI solution for the voice channel.
Ali Karasic 24 Oct 2024 4 min How Conversational AI Advances Health Equity for Hospitals and Clinics Equity begins at an organization’s digital front door. CIOs must prioritize the ease with which consumers can access their providers.
Kylie Perales 15 Oct 2024 3 min Why CIOs Should Invest in Conversational AI to Save Money and Enhance Patient Access To ensure all patients have easy access to care, health systems must modernize with conversational AI-powered intelligent virtual assistants.
Annmarie Block 09 Oct 2024 6 min Three Reasons Phone-Based Customer Service in Healthcare is Here to Stay The voice channel has become outdated and inefficient for most hospitals and clinics. Healthcare CIOs must automate phone-based communication.
