Nikki Ballinger 07 Apr 2026 How Virtual Agent Voices Shape Healthcare Caller Experience Parlance conversational AI designer explains why managed service partnerships deliver superior outcomes for health systems modernizing voice channels. Read Full Blog 3 min
Rising Cost Desperation: Healthcare’s Financial Crisis for American Consumers December 17, 2025 Ali Karasic
The Case for Parlance: Transforming Healthcare Communication with AI December 16, 2025 Katie Cardarelli
Why Managed Service Partnerships Transform Healthcare Voice AI: The Parlance Difference December 12, 2025 Ahlem Triki
Michelle Glans 22 Aug 2024 3 min Exceed Gen Z’s Healthcare Customer Service Expectations with Conversational AI Speech-enabled solutions in healthcare appeal to Gen Z with benefits like on-demand assistance and ease of use.
Amy Murphy 15 Aug 2024 3 min Automate Healthcare Scheduling with Conversational AI and Improve Patient Experience To achieve high patient satisfaction and optimize operations, health systems must automate appointment management with conversational AI.
Scott Gomes 07 Aug 2024 3 min How Investing in a Managed Service Helps Healthcare IT Teams Parlance lifts the burden off your healthcare IT team by introducing conversational AI to the voice channel.
Michelle Glans 06 Aug 2024 4 min You Can’t Get the Most Out of Your Health Tech Investment Without Managed Service It's vital to invest in a health tech company that provides a managed service rather than a prepackaged product.
Maryellen Mcdonnell 21 Jul 2024 3 min Empowering Patients with Self-Service to Ease Caller Navigation Conversational AI improves the patient experience while giving time back to agents and letting them help callers in need.
Chris Derizzo 12 Jul 2024 3 min The High Cost of Inadequate Call Navigation in Healthcare When a health system's call navigation system suffers from inefficiencies like excessive transfers and complex phone trees, revenue is lost.
Claire Franz 12 Jul 2024 3 min Why Effective Call Navigation is Imperative for Health Systems Complex call navigation stands between healthcare consumers and the resources they need. This hurts a healthcare brand's reputation.
Will Sadkin 23 Aug 2024 3 min But… Can Your Conversational AI Solution Recognize a Proper Name? Speech recognition systems often struggle with uncommon proper names, leading to caller frustration and lost revenue.
Zack Downing 22 Aug 2024 3 min Attract and Retain Gen Z Contact Center Agent Talent with Conversational AI To attract and retain Gen Z talent, health systems must implement conversational AI to reduce agent and operator burnout.
Ali Karasic 22 Aug 2024 3 min Why Healthcare CIOs Should Automate FAQs with Conversational AI When conversational AI is used for FAQ resolution, hold times are reduced and substantial call volumes are mitigated.
Michelle Glans 22 Aug 2024 3 min Exceed Gen Z’s Healthcare Customer Service Expectations with Conversational AI Speech-enabled solutions in healthcare appeal to Gen Z with benefits like on-demand assistance and ease of use.
Amy Murphy 15 Aug 2024 3 min Automate Healthcare Scheduling with Conversational AI and Improve Patient Experience To achieve high patient satisfaction and optimize operations, health systems must automate appointment management with conversational AI.
Scott Gomes 07 Aug 2024 3 min How Investing in a Managed Service Helps Healthcare IT Teams Parlance lifts the burden off your healthcare IT team by introducing conversational AI to the voice channel.
