Health systems invested in ambient AI first, but patient phone access lagged. See why the front door was skipped and three phone metrics that show the gap.
5 min
Parlance Relieves Operator Burden and Reduces Caller Wait TimeBoston, MA – April 2020 As health systems across the nation struggle
Hometown Health, the largest not-for-profit insurance company in Nevada, faced some significant challenges in servicing calls coming into their customer
A California healthcare facility recently made changes to the way they manage calls coming in to their orthopedics clinics and
