Healthcare IT Blog

Featured Blogs

When Staffing Runs Short, Voice AI Only Helps If the Implementation Is Right

Healthcare voice AI implementation decides whether staff get time back. Learn four decisions that protect patient access when staffing runs short.

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6 min

Your Voice AI Vendor Has a Great Demo. Here’s What to Ask After It Ends.

Five Questions Every Health System Should Ask Before Deploying Agentic AI in Their Contact Center

What Do Knee Replacements and AI Have in Common?

Healthcare Voice AI: 5 Questions to Ask in 2026

Rising Cost Desperation: Healthcare’s Financial Crisis for American Consumers

The Case for Parlance: Transforming Healthcare Communication with AI

Recent Blogs

Maurizio de Cagna

09 Apr 2021

3 min

Speech Automated Attendant — Parlance

Parlance offers voice recognition as a managed service and guarantees ROI. Provide easy self-service and remove the burden from your

Mindy Garber

09 Apr 2021

2 min

Parlance Takes the Heavy Lifting Off In-House IT Teams

Parlance ensures high performance with call center analysis, daily database updating, and management of voice-driven call routing.

Joseph Maxwell

01 Feb 2021

< 1 min

Replacement for Nuance Speech Attendant – Parlance guarantees better performance

Parlance performs better than Nuance SpeechAttendant, offering a managed service solution to ensure callers get the best experience.

Mindy Garber

09 Dec 2020

3 min

Why Parlance Should Be Your First Choice When You Switch from Nuance SpeechAttendant®

Parlance is the best choice for a Nuance SpeechAttendant replacement. We deliver speech-driven call routing as a managed service +

Scott D’Entremont

03 Dec 2020

2 min

Parlance is a Nuance SpeechAttendant® Replacement

Switch from Nuance SpeechAttendant® to Parlance and experience streamlined operations and more callers happily self-serving.

Ali Karasic

12 Oct 2020

< 1 min

Parlance Service now rated “Avaya Compliant” compatible with key Avaya Contact Center solutions

Parlance voice-first call routing applications have become compliant with key Avaya Contact Center solutions.

Ali Karasic

12 Oct 2020

2 min

Parlance is a Nuance SpeechAttendant® Replacement — Simplify Every Pathway Your Caller Can Take

Parlance outperforms Nuance SpeechAttendant®. Transform corporate directories into speech-driven tools with a managed service solution.

Parlance Team

19 May 2020

2 min

The High Price of Old Technology Solutions for Answering the Phone in Healthcare

Simplify your caller's experience with Parlance, a Nuance SpeechAttendant® replacement that offers superior performance.

Parlance Team

13 May 2020

2 min

Simplify Every Pathway Your Caller Can Take — Parlance is a Nuance SpeechAttendant® Replacement

Simplify the caller experience with Parlance, a Nuance SpeechAttendant® replacement that offers friction-free, speech-driven access.

Ali Karasic

04 May 2020

3 min

Speech-Enabled Self-Service Helps Callers Connect Quickly During Coronavirus Crisis

Parlance Relieves Operator Burden and Reduces Caller Wait TimeBoston, MA – April 2020 As health systems across the nation struggle

Ali Karasic

12 Dec 2022

Webinar: How UC San Diego Health Created a Patient-Centered Experience and Transformed Patient Access

In this Becker's Hospital Review webinar, patient access center experts discuss how UC San Diego Health put patient experience at the forefront of its access

3 min

Ali Karasic

13 Nov 2023

Webinar: How Keck Medicine of USC Leverages Conversational AI and Voice-Driven Tech to Improve Patient Access and ROI

Learn how Keck Medicine of USC identified sensible, affordable use cases for leveraging AI-driven voice assistants — to deliver better patient and agent experiences in

2 min

Ali Karasic

06 Jun 2022

Webinar: Improve the Call Experience That Patients Have With Your Health System

In this webinar: Learn how HCA Healthcare offloads 66% of calls with speech-driven call routing — reducing operator workload and delivering immediate cost savings without

2 min

Meet Parlance at Upcoming Healthcare Events. Details

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Healthcare IT Blog

Featured Blogs

When Staffing Runs Short, Voice AI Only Helps If the Implementation Is Right

Your Voice AI Vendor Has a Great Demo. Here’s What to Ask After It Ends.

Five Questions Every Health System Should Ask Before Deploying Agentic AI in Their Contact Center

What Do Knee Replacements and AI Have in Common?

Healthcare Voice AI: 5 Questions to Ask in 2026

Rising Cost Desperation: Healthcare’s Financial Crisis for American Consumers

The Case for Parlance: Transforming Healthcare Communication with AI

Recent Blogs

Speech Automated Attendant — Parlance

Parlance Takes the Heavy Lifting Off In-House IT Teams

Replacement for Nuance Speech Attendant – Parlance guarantees better performance

Why Parlance Should Be Your First Choice When You Switch from Nuance SpeechAttendant®

Parlance is a Nuance SpeechAttendant® Replacement

Parlance Service now rated “Avaya Compliant” compatible with key Avaya Contact Center solutions

Parlance is a Nuance SpeechAttendant® Replacement — Simplify Every Pathway Your Caller Can Take

The High Price of Old Technology Solutions for Answering the Phone in Healthcare

Simplify Every Pathway Your Caller Can Take — Parlance is a Nuance SpeechAttendant® Replacement

Speech-Enabled Self-Service Helps Callers Connect Quickly During Coronavirus Crisis

Webinar: How UC San Diego Health Created a Patient-Centered Experience and Transformed Patient Access

Webinar: How Keck Medicine of USC Leverages Conversational AI and Voice-Driven Tech to Improve Patient Access and ROI

Webinar: Improve the Call Experience That Patients Have With Your Health System