3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min In healthcare, self-service technology assists patients and provides immediate access to care while reducing hold times for people who opt to speak with a live agent.
3 min In healthcare, self-service technology assists patients and provides immediate access to care while reducing hold times for people who opt to speak with a live agent.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
2 min The High Price of Old Technology Solutions for Answering the Phone in Healthcare With 25 years of experience perfecting speech-enabled technologies, Parlance has solved a lot of problems and learned a lot of lessons. Each new lesson represents a piece of knowledge we can add to our business model. For instance, we’ve learned that sudden… Continue reading The High Price of Old Technology Solutions for Answering the Phone in Healthcare