3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
3 min Today, the digital front door is the first touchpoint that connects patients to a health system.
4 min Incorporating voice-driven call routing into your health system phone network makes it easier for patients and caregivers to navigate to the resources they need. Healthcare consumers use their own words to get where they need right away with Parlance modern interactive voice response (IVRs) and intelligent virtual assistants (IVAs). These technologies quickly route callers, without… Continue reading Call Routing IVR Software Solutions That Use Natural Language Processing & Understanding