Our Blogs

Featured Blogs

Rising Cost Desperation: Healthcare’s Financial Crisis for American Consumers

Parlance conversational AI designer explains why managed service partnerships deliver superior outcomes for health systems modernizing voice channels.

Read Full Blog

5 min

Why CIOs Should Invest in Conversational AI to Save Money and Enhance Patient Access

You Can’t Get the Most Out of Your Health Tech Investment Without Managed Service

Empowering Patients with Self-Service to Ease Caller Navigation

Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

How Conversational AI Eases the Burdens of Patient Access Contact Center Agents

Replacement for Nuance Speech Attendant – Parlance guarantees better performance

Recent Blogs

Katie Cardarelli

16 Dec 2025

7 min

The Case for Parlance: Transforming Healthcare Communication with AI

Parlance conversational AI designer explains why managed service partnerships deliver superior outcomes for health systems modernizing voice channels.

Ahlem Triki

12 Dec 2025

5 min

Why Managed Service Partnerships Transform Healthcare Voice AI: The Parlance Difference

Parlance conversational AI designer explains why managed service partnerships deliver superior outcomes for health systems modernizing voice channels.

John Russo

11 Dec 2025

3 min

Healthcare Voice AI: Building Reliable Automation Frameworks

Discover how Parlance builds reliable healthcare voice AI through rigorous test automation frameworks that ensure mission-critical systems never fail patients.

Eric Bardun

10 Dec 2025

5 min

Behind the Scenes: How Parlance Ensures Reliability at Scale

Parlance Senior Cloud Operations Engineer Eric Bardun reveals how robust cloud infrastructure, comprehensive monitoring, and 25+ years of expertise ensure

Amy Murphy

09 Dec 2025

4 min

Automate Healthcare Self-Service with HIPAA Compliant IVR

Parlance conversational AI automates healthcare self-service with HIPAA-compliant IVR. Reduce call volume, lower costs, and improve patient experience with voice-driven

Scott D’Entremont

25 Nov 2025

22 min

The Overlooked Opportunity in Healthcare Call Center Automation

Health systems save thousands of agent hours and improve patient access with Parlance voice AI that modernizes the voice channel.

Scott D’Entremont

20 Oct 2025

7 min

What is the Greatest Competitive Advantage in Healthcare IT? Proven Performance!

Parlance's 30-year track record, serving 400+ health systems, demonstrates stability and expertise as a trusted conversational IVR for healthcare.

Chris Derizzo

21 May 2025

6 min

Voice AI for Healthcare: The Common-Sense Solution to Modern Patient Communication

In today's fast-paced healthcare environment: patients overwhelmingly prefer to pick up the phone when they need to see a doctor.

Amy Murphy

12 Dec 2024

3 min

How Health Systems Can Instantly Enhance Access to Care

According to Becker’s Healthcare, C-suites across the United States are highly focused on improving patient access to care in 2025.

Claire Franz

03 Dec 2024

5 min

Three Ways Conversational AI Enables Healthcare Agents to Work at the Top of Their Skillsets

Modern healthcare organizations are taking advantage of conversational AI to lift the burdens off the shoulders of their agents.

Ali Karasic

12 Dec 2022

Webinar: How UC San Diego Health Created a Patient-Centered Experience and Transformed Patient Access

In this Becker's Hospital Review webinar, patient access center experts discuss how UC San Diego Health put patient experience at the forefront of its access

3 min

Ali Karasic

13 Nov 2023

Webinar: How Keck Medicine of USC Leverages Conversational AI and Voice-Driven Tech to Improve Patient Access and ROI

Learn how Keck Medicine of USC identified sensible, affordable use cases for leveraging AI-driven voice assistants — to deliver better patient and agent experiences in

2 min

Ali Karasic

06 Jun 2022

Webinar: Improve the Call Experience That Patients Have With Your Health System

Think the voice channel is declining? Think again. Despite major health system investments in omni-channel communication and healthcare portals, patients, family members, doctors, and vendors

2 min

Meet Parlance at Upcoming Healthcare Events | Details

Solutions

Featured Solution

Featured Customer Story

Featured Blog

Featured Team Member

Solutions

Featured Solution

Featured Customer Story

Featured Blog

Featured Team Member

Our Blogs

Featured Blogs

Rising Cost Desperation: Healthcare’s Financial Crisis for American Consumers

Why CIOs Should Invest in Conversational AI to Save Money and Enhance Patient Access

You Can’t Get the Most Out of Your Health Tech Investment Without Managed Service

Empowering Patients with Self-Service to Ease Caller Navigation

Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

How Conversational AI Eases the Burdens of Patient Access Contact Center Agents

Replacement for Nuance Speech Attendant – Parlance guarantees better performance

Recent Blogs

The Case for Parlance: Transforming Healthcare Communication with AI

Why Managed Service Partnerships Transform Healthcare Voice AI: The Parlance Difference

Healthcare Voice AI: Building Reliable Automation Frameworks

Behind the Scenes: How Parlance Ensures Reliability at Scale

Automate Healthcare Self-Service with HIPAA Compliant IVR

The Overlooked Opportunity in Healthcare Call Center Automation

What is the Greatest Competitive Advantage in Healthcare IT? Proven Performance!

Voice AI for Healthcare: The Common-Sense Solution to Modern Patient Communication

How Health Systems Can Instantly Enhance Access to Care

Three Ways Conversational AI Enables Healthcare Agents to Work at the Top of Their Skillsets

Webinar: How UC San Diego Health Created a Patient-Centered Experience and Transformed Patient Access

Webinar: How Keck Medicine of USC Leverages Conversational AI and Voice-Driven Tech to Improve Patient Access and ROI

Webinar: Improve the Call Experience That Patients Have With Your Health System