HealthTech Blogs

Featured Blogs

Rising Cost Desperation: Healthcare’s Financial Crisis for American Consumers

Parlance conversational AI designer explains why managed service partnerships deliver superior outcomes for health systems modernizing voice channels.

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5 min

The Case for Parlance: Transforming Healthcare Communication with AI

Why Managed Service Partnerships Transform Healthcare Voice AI: The Parlance Difference

Healthcare Voice AI: Building Reliable Automation Frameworks

Behind the Scenes: How Parlance Ensures Reliability at Scale

Automate Healthcare Self-Service with HIPAA Compliant IVR

The Overlooked Opportunity in Healthcare Call Center Automation

Recent Blogs

Amy Murphy

15 Aug 2024

3 min

Automate Healthcare Scheduling with Conversational AI and Improve Patient Experience

To achieve high patient satisfaction and optimize operations, health systems must automate appointment management with conversational AI.

Scott Gomes

07 Aug 2024

3 min

How Investing in a Managed Service Helps Healthcare IT Teams

Parlance lifts the burden off your healthcare IT team by introducing conversational AI to the voice channel.

Michelle Glans

06 Aug 2024

4 min

You Can’t Get the Most Out of Your Health Tech Investment Without Managed Service

It's vital to invest in a health tech company that provides a managed service rather than a prepackaged product.

Maryellen Mcdonnell

21 Jul 2024

3 min

Empowering Patients with Self-Service to Ease Caller Navigation

Conversational AI improves the patient experience while giving time back to agents and letting them help callers in need.

Chris Derizzo

12 Jul 2024

3 min

The High Cost of Inadequate Call Navigation in Healthcare

When a health system's call navigation system suffers from inefficiencies like excessive transfers and complex phone trees, revenue is lost.

Claire Franz

12 Jul 2024

3 min

Why Effective Call Navigation is Imperative for Health Systems

Complex call navigation stands between healthcare consumers and the resources they need. This hurts a healthcare brand's reputation.

Annmarie Block

28 Jun 2024

4 min

How Health Systems Can Improve Patient Navigation for Each Generation

Each generation has unique preferences, but they all have one thing in common: they want fast service and easy access

Ali Karasic

17 Dec 2025

Rising Cost Desperation: Healthcare’s Financial Crisis for American Consumers

Parlance conversational AI designer explains why managed service partnerships deliver superior outcomes for health systems modernizing voice channels.

5 min

Amy Murphy

15 Aug 2024

Automate Healthcare Scheduling with Conversational AI and Improve Patient Experience

To achieve high patient satisfaction and optimize operations, health systems must automate appointment management with conversational AI.

3 min

Zack Downing

22 Aug 2024

Attract and Retain Gen Z Contact Center Agent Talent with Conversational AI

To attract and retain Gen Z talent, health systems must implement conversational AI to reduce agent and operator burnout.

3 min

Zack Downing

22 Aug 2024

3 min

Attract and Retain Gen Z Contact Center Agent Talent with Conversational AI

To attract and retain Gen Z talent, health systems must implement conversational AI to reduce agent and operator burnout.

Ali Karasic

22 Aug 2024

3 min

Why Healthcare CIOs Should Automate FAQs with Conversational AI

When conversational AI is used for FAQ resolution, hold times are reduced and substantial call volumes are mitigated.

Michelle Glans

22 Aug 2024

3 min

Exceed Gen Z’s Healthcare Customer Service Expectations with Conversational AI

Speech-enabled solutions in healthcare appeal to Gen Z with benefits like on-demand assistance and ease of use.

Amy Murphy

15 Aug 2024

3 min

Automate Healthcare Scheduling with Conversational AI and Improve Patient Experience

To achieve high patient satisfaction and optimize operations, health systems must automate appointment management with conversational AI.

Scott Gomes

07 Aug 2024

3 min

How Investing in a Managed Service Helps Healthcare IT Teams

Parlance lifts the burden off your healthcare IT team by introducing conversational AI to the voice channel.

Michelle Glans

06 Aug 2024

4 min

You Can’t Get the Most Out of Your Health Tech Investment Without Managed Service

It's vital to invest in a health tech company that provides a managed service rather than a prepackaged product.

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HealthTech Blogs

Featured Blogs

Rising Cost Desperation: Healthcare’s Financial Crisis for American Consumers

The Case for Parlance: Transforming Healthcare Communication with AI

Why Managed Service Partnerships Transform Healthcare Voice AI: The Parlance Difference

Healthcare Voice AI: Building Reliable Automation Frameworks

Behind the Scenes: How Parlance Ensures Reliability at Scale

Automate Healthcare Self-Service with HIPAA Compliant IVR

The Overlooked Opportunity in Healthcare Call Center Automation

Recent Blogs

Automate Healthcare Scheduling with Conversational AI and Improve Patient Experience

How Investing in a Managed Service Helps Healthcare IT Teams

You Can’t Get the Most Out of Your Health Tech Investment Without Managed Service

Empowering Patients with Self-Service to Ease Caller Navigation

The High Cost of Inadequate Call Navigation in Healthcare

Why Effective Call Navigation is Imperative for Health Systems

How Health Systems Can Improve Patient Navigation for Each Generation

Rising Cost Desperation: Healthcare’s Financial Crisis for American Consumers

Automate Healthcare Scheduling with Conversational AI and Improve Patient Experience

Attract and Retain Gen Z Contact Center Agent Talent with Conversational AI

Attract and Retain Gen Z Contact Center Agent Talent with Conversational AI

Why Healthcare CIOs Should Automate FAQs with Conversational AI

Exceed Gen Z’s Healthcare Customer Service Expectations with Conversational AI

Automate Healthcare Scheduling with Conversational AI and Improve Patient Experience

How Investing in a Managed Service Helps Healthcare IT Teams

You Can’t Get the Most Out of Your Health Tech Investment Without Managed Service