HealthTech Blogs

Featured Blogs

Voice AI for Healthcare: The Common-Sense Solution to Modern Patient Communication

In today's fast-paced healthcare environment: patients overwhelmingly prefer to pick up the phone when they need to see a doctor.

Read Full Blog

6 min

How Health Systems Can Instantly Enhance Access to Care

Three Ways Conversational AI Enables Healthcare Agents to Work at the Top of Their Skillsets

Why Your Health System Needs EHR Experts to Implement Conversational AI and Improve the Patient Journey

Does Healthcare Digital Transformation Benefit Some Populations Over Others?

How Healthcare CIOs Can Capitalize on Conversational AI Today

How Conversational AI Advances Health Equity for Hospitals and Clinics

Recent Blogs

Sheila Kelly

07 Aug 2023

< 1 min

Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

By utilizing Kaizen processes to reduce wasted labor when answering the phone, Parlance solutions save money for large health systems.

Chris Derizzo

03 Jul 2023

2 min

Not All Nuance SpeechAttendant® Replacements Are Created Equal

Parlance conversational AI solutions outperform Nuance SpeechAttendant thanks to managed service delivery & a global contact directory.

Annmarie Block

14 Jun 2023

3 min

How Conversational AI Eases the Burdens of Patient Access Contact Center Agents

Conversational AI solutions for patient access contact centers automate routine tasks and relieve the burdens of overworked agents.

Nancy Fyrberg

05 Jun 2023

3 min

Looking for a Replacement for Nuance SpeechAttendant®? Choose Parlance.

After the discontinuation of Nuance SpeechAttendant, Parlance provides a replacement with conversational AI-powered automation.

Scott D’entremont

05 Jun 2023

3 min

Your Boston Accent Shouldn’t Stump Conversational AI in Healthcare

Parlance conversational AI solutions for healthcare understand accents and proper names better than any other speech recognition system.

Amy Murphy

31 May 2023

2 min

Parlance is a Nuance SpeechAttendant® Replacement that Guarantees ROI

Switching from Nuance SpeechAttendant to Parlance guarantees ROI and cost savings for healthcare organizations.

Chris Derizzo

08 May 2023

2 min

How to Deliver a Seamless Patient Experience When Patients Prefer the Voice Channel

Implementing conversational AI-powered self-service in the voice channel is the solution to delivering a seamless patient experience.

Chris Derizzo

21 May 2025

Voice AI for Healthcare: The Common-Sense Solution to Modern Patient Communication

In today's fast-paced healthcare environment: patients overwhelmingly prefer to pick up the phone when they need to see a doctor.

6 min

Amy Murphy

15 Aug 2024

Automate Healthcare Scheduling with Conversational AI and Improve Patient Experience

To achieve high patient satisfaction and optimize operations, health systems must automate appointment management with conversational AI.

3 min

Zack Downing

22 Aug 2024

Attract and Retain Gen Z Contact Center Agent Talent with Conversational AI

To attract and retain Gen Z talent, health systems must implement conversational AI to reduce agent and operator burnout.

3 min

Claire Franz

12 Jul 2024

3 min

Why Effective Call Navigation is Imperative for Health Systems

Complex call navigation stands between healthcare consumers and the resources they need. This hurts a healthcare brand's reputation.

Annmarie Block

28 Jun 2024

4 min

How Health Systems Can Improve Patient Navigation for Each Generation

Each generation has unique preferences, but they all have one thing in common: they want fast service and easy access

Ali Karasic

16 Jan 2024

3 min

The Importance of Frictionless Self-Service at the Healthcare Digital Front Door

Many consumers prefer the phone when seeking care. The quality of the healthcare front door depends on frictionless self service.

Sheila Kelly

07 Aug 2023

< 1 min

Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

By utilizing Kaizen processes to reduce wasted labor when answering the phone, Parlance solutions save money for large health systems.

Chris Derizzo

03 Jul 2023

2 min

Not All Nuance SpeechAttendant® Replacements Are Created Equal

Parlance conversational AI solutions outperform Nuance SpeechAttendant thanks to managed service delivery & a global contact directory.

Annmarie Block

14 Jun 2023

3 min

How Conversational AI Eases the Burdens of Patient Access Contact Center Agents

Conversational AI solutions for patient access contact centers automate routine tasks and relieve the burdens of overworked agents.

Meet Parlance at Upcoming Healthcare Events | Details

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HealthTech Blogs

Featured Blogs

Voice AI for Healthcare: The Common-Sense Solution to Modern Patient Communication

How Health Systems Can Instantly Enhance Access to Care

Three Ways Conversational AI Enables Healthcare Agents to Work at the Top of Their Skillsets

Why Your Health System Needs EHR Experts to Implement Conversational AI and Improve the Patient Journey

Does Healthcare Digital Transformation Benefit Some Populations Over Others?

How Healthcare CIOs Can Capitalize on Conversational AI Today

How Conversational AI Advances Health Equity for Hospitals and Clinics

Recent Blogs

Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

Not All Nuance SpeechAttendant® Replacements Are Created Equal

How Conversational AI Eases the Burdens of Patient Access Contact Center Agents

Looking for a Replacement for Nuance SpeechAttendant®? Choose Parlance.

Your Boston Accent Shouldn’t Stump Conversational AI in Healthcare

Parlance is a Nuance SpeechAttendant® Replacement that Guarantees ROI

How to Deliver a Seamless Patient Experience When Patients Prefer the Voice Channel

Voice AI for Healthcare: The Common-Sense Solution to Modern Patient Communication

Automate Healthcare Scheduling with Conversational AI and Improve Patient Experience

Attract and Retain Gen Z Contact Center Agent Talent with Conversational AI

Why Effective Call Navigation is Imperative for Health Systems

How Health Systems Can Improve Patient Navigation for Each Generation

The Importance of Frictionless Self-Service at the Healthcare Digital Front Door

Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

Not All Nuance SpeechAttendant® Replacements Are Created Equal

How Conversational AI Eases the Burdens of Patient Access Contact Center Agents