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      Learn how to reduce wasted labor and patient frustration as you transform your health system's voice channel.

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Main Menu
  • Home
  • Solutions

      Solutions

      Switchboard
      Contact Center
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      Speech Attendant
      Log in
      Request a Demo

      Featured Solution

      Unlocking the Key to Health Equity in the Revenue Cycle

      In Revenue Cycle, people and technology are our greatest assets to eliminate health disparity and achieve health equity.

  • Industries
      Healthcare
      Enterprise
      Higher Education
      Log in
      Request a Demo

      Featured Customer Story

      Hendrick Health Improves Patient Experience

      Duane Donaway, Director of Technology at Hendrick Health, discusses the benefits of Parlance.

  • Resources
      Blog
      Media
      Publications
      Log in
      Request a Demo

      Featured Blog

      Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

      Learn how to reduce wasted labor and patient frustration as you transform your health system's voice channel.

  • About Us
      About Us
      Our Team
      Customer Stories
      Open Jobs
      Contact Us
      Log in
      Request a Demo

      Featured Team Member

      Joseph Maxwell, CEO

      We’re dedicated to helping you raise customer satisfaction. Designing, implementing, managing, and optimizing the most caller-friendly experience possible is our primary focus. It’s all we do, and no one does it better.

10 Blogs on Category speech attendant

  • Picture of Chris Derizzo Chris Derizzo
  • 03 Jul 2023
2 min

Not All Nuance SpeechAttendant® Replacements Are Created Equal

Parlance conversational AI solutions outperform Nuance SpeechAttendant thanks to managed service delivery & a global contact directory.
  • Picture of Nancy Fyrberg Nancy Fyrberg
  • 05 Jun 2023
3 min

Looking for a Replacement for Nuance SpeechAttendant®? Choose Parlance.

After the discontinuation of Nuance SpeechAttendant, Parlance provides a replacement with conversational AI-powered automation.
  • Picture of Amy Murphy Amy Murphy
  • 31 May 2023
2 min

Parlance is a Nuance SpeechAttendant® Replacement that Guarantees ROI

Switching from Nuance SpeechAttendant to Parlance guarantees ROI and cost savings for healthcare organizations.
  • Picture of Amy Murphy Amy Murphy
  • 31 Aug 2021
5 min

The Role of Speech-Driven Call Routing in Post-Pandemic Patient Access

Parlance is a Nuance Speech Attendant Replacement that guarantees better performance and an enhanced patient experience.
  • Picture of Maurizio de Cagna Maurizio de Cagna
  • 09 Apr 2021
3 min

Speech Automated Attendant — Parlance

Parlance offers voice recognition as a managed service and guarantees ROI. Provide easy self-service and remove the burden from your
nuance speech attendant
  • Picture of Joseph Maxwell Joseph Maxwell
  • 01 Feb 2021
< 1 min

Replacement for Nuance Speech Attendant – Parlance guarantees better performance

Parlance performs better than Nuance SpeechAttendant, offering a managed service solution to ensure callers get the best experience.
  • Picture of Mindy Garber Mindy Garber
  • 09 Dec 2020
3 min

Why Parlance Should Be Your First Choice When You Switch from Nuance SpeechAttendant®

Parlance is the best choice for a Nuance SpeechAttendant replacement. We deliver speech-driven call routing as a managed service +
speech enabled IVR voice driven call routing contact center solutions
  • Picture of Scott D’entremont Scott D’entremont
  • 03 Dec 2020
2 min

Parlance is a Nuance SpeechAttendant® Replacement

Switch from Nuance SpeechAttendant® to Parlance and experience streamlined operations and more callers happily self-serving.
speech enabled IVR voice driven call routing contact center solutions
  • Picture of Ali Karasic Ali Karasic
  • 12 Oct 2020
2 min

Parlance is a Nuance SpeechAttendant® Replacement — Simplify Every Pathway Your Caller Can Take

Parlance outperforms Nuance SpeechAttendant®. Transform corporate directories into speech-driven tools with a managed service solution.
  • Picture of Parlance Team Parlance Team
  • 13 May 2020
2 min

Simplify Every Pathway Your Caller Can Take — Parlance is a Nuance SpeechAttendant® Replacement

Simplify the caller experience with Parlance, a Nuance SpeechAttendant® replacement that offers friction-free, speech-driven access.
  • Picture of Ali Karasic Ali Karasic
  • 12 Dec 2022

Webinar: How UC San Diego Health Created a Patient-Centered Experience and Transformed Patient Access

In this Becker's Hospital Review webinar, patient access center experts discuss how UC San Diego Health put patient experience at the forefront of its access
Read Full Blog
3 min
Webinar - How Keck Medicine of USC Leverages Conversational AI with Parlance
  • Picture of Ali Karasic Ali Karasic
  • 13 Nov 2023

Webinar: How Keck Medicine of USC Leverages Conversational AI and Voice-Driven Tech to Improve Patient Access and ROI

Learn how Keck Medicine of USC identified sensible, affordable use cases for leveraging AI-driven voice assistants — to deliver better patient and agent experiences in
Read Full Blog
2 min
  • Picture of Ali Karasic Ali Karasic
  • 06 Jun 2022

Webinar: Improve the Call Experience That Patients Have With Your Health System

Think the voice channel is declining? Think again. Despite major health system investments in omni-channel communication and healthcare portals, patients, family members, doctors, and vendors

Read Full Blog
2 min

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