The Case for Parlance: Transforming Healthcare Communication with AI

Parlance conversational AI designer explains why managed service partnerships deliver superior outcomes for health systems modernizing voice channels.

Automate Healthcare Self-Service with HIPAA Compliant IVR

Parlance conversational AI automates healthcare self-service with HIPAA-compliant IVR. Reduce call volume, lower costs, and improve patient experience with voice-driven automation.

The Overlooked Opportunity in Healthcare Call Center Automation

Health systems save thousands of agent hours and improve patient access with Parlance voice AI that modernizes the voice channel.

What is the Greatest Competitive Advantage in Healthcare IT? Proven Performance!

Parlance’s 30-year track record, serving 400+ health systems, demonstrates stability and expertise as a trusted conversational IVR for healthcare.

Why Your Health System Needs EHR Experts to Implement Conversational AI and Improve the Patient Journey

Healthcare organizations must improve the patient journey in the voice channel. They need EHR experts who know conversational AI.

But… Can Your Conversational AI Solution Recognize a Proper Name?

Speech recognition systems often struggle with uncommon proper names, leading to caller frustration and lost revenue.

How Investing in a Managed Service Helps Healthcare IT Teams

Parlance lifts the burden off your healthcare IT team by introducing conversational AI to the voice channel.

Your Boston Accent Shouldn’t Stump Conversational AI in Healthcare

Parlance conversational AI solutions for healthcare understand accents and proper names better than any other speech recognition system.

IVA Technology Frees Up Valuable Time For Human Agents To Focus On Complex Customer Concerns

IVAs reduce costs & ensure better patient experiences by handling routine calls & freeing up human agents to focus on more complex issues.

The Role of Speech-Driven Call Routing in Post-Pandemic Patient Access

Parlance is a Nuance Speech Attendant Replacement that guarantees better performance and an enhanced patient experience.