Parlance conversational AI automates healthcare self-service with HIPAA-compliant IVR. Reduce call volume, lower costs, and improve patient experience with voice-driven automation.
Parlance conversational AI automates healthcare self-service with HIPAA-compliant IVR. Reduce call volume, lower costs, and improve patient experience with voice-driven automation.
Health systems save thousands of agent hours and improve patient access with Parlance voice AI that modernizes the voice channel.
Parlance’s 30-year track record, serving 400+ health systems, demonstrates stability and expertise as a trusted conversational IVR for healthcare.
In today’s fast-paced healthcare environment: patients overwhelmingly prefer to pick up the phone when they need to see a doctor.
According to Becker’s Healthcare, C-suites across the United States are highly focused on improving patient access to care in 2025.
Modern healthcare organizations are taking advantage of conversational AI to lift the burdens off the shoulders of their agents.
Healthcare organizations must improve the patient journey in the voice channel. They need EHR experts who know conversational AI.
Given the diverse backgrounds, circumstances, and abilities of patients, digital transformation efforts result in inequitable access to care.
Equity begins at an organization’s digital front door. CIOs must prioritize the ease with which consumers can access their providers.
Speech recognition systems often struggle with uncommon proper names, leading to caller frustration and lost revenue.
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]
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CONNECT WITH US
Phone: 888-700-6263
Support: [email protected]