Parlance’s 30-year track record, serving 400+ health systems, demonstrates stability and expertise as a trusted conversational IVR for healthcare.
What is the Greatest Competitive Advantage in Healthcare IT? Proven Performance!
Parlance’s 30-year track record, serving 400+ health systems, demonstrates stability and expertise as a trusted conversational IVR for healthcare.
In today’s fast-paced healthcare environment: patients overwhelmingly prefer to pick up the phone when they need to see a doctor.
According to Becker’s Healthcare, C-suites across the United States are highly focused on improving patient access to care in 2025.
Modern healthcare organizations are taking advantage of conversational AI to lift the burdens off the shoulders of their agents.
Healthcare organizations must improve the patient journey in the voice channel. They need EHR experts who know conversational AI.
Given the diverse backgrounds, circumstances, and abilities of patients, digital transformation efforts result in inequitable access to care.
Equity begins at an organization’s digital front door. CIOs must prioritize the ease with which consumers can access their providers.
Speech recognition systems often struggle with uncommon proper names, leading to caller frustration and lost revenue.
To attract and retain Gen Z talent, health systems must implement conversational AI to reduce agent and operator burnout.
Speech-enabled solutions in healthcare appeal to Gen Z with benefits like on-demand assistance and ease of use.