HealthTech Blogs

Featured Blogs

Rising Cost Desperation: Healthcare’s Financial Crisis for American Consumers

Parlance conversational AI designer explains why managed service partnerships deliver superior outcomes for health systems modernizing voice channels.

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5 min

The Case for Parlance: Transforming Healthcare Communication with AI

Why Managed Service Partnerships Transform Healthcare Voice AI: The Parlance Difference

Healthcare Voice AI: Building Reliable Automation Frameworks

Behind the Scenes: How Parlance Ensures Reliability at Scale

Automate Healthcare Self-Service with HIPAA Compliant IVR

The Overlooked Opportunity in Healthcare Call Center Automation

Recent Blogs

Ali Karasic

16 Jan 2024

3 min

The Importance of Frictionless Self-Service at the Healthcare Digital Front Door

Many consumers prefer the phone when seeking care. The quality of the healthcare front door depends on frictionless self service.

Sheila Kelly

07 Aug 2023

< 1 min

Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

By utilizing Kaizen processes to reduce wasted labor when answering the phone, Parlance solutions save money for large health systems.

Chris Derizzo

03 Jul 2023

2 min

Not All Nuance SpeechAttendant® Replacements Are Created Equal

Parlance conversational AI solutions outperform Nuance SpeechAttendant thanks to managed service delivery & a global contact directory.

Annmarie Block

14 Jun 2023

3 min

How Conversational AI Eases the Burdens of Patient Access Contact Center Agents

Conversational AI solutions for patient access contact centers automate routine tasks and relieve the burdens of overworked agents.

Nancy Fyrberg

05 Jun 2023

3 min

Looking for a Replacement for Nuance SpeechAttendant®? Choose Parlance.

After the discontinuation of Nuance SpeechAttendant, Parlance provides a replacement with conversational AI-powered automation.

Scott D’Entremont

05 Jun 2023

3 min

Your Boston Accent Shouldn’t Stump Conversational AI in Healthcare

Parlance conversational AI solutions for healthcare understand accents and proper names better than any other speech recognition system.

Amy Murphy

31 May 2023

2 min

Parlance is a Nuance SpeechAttendant® Replacement that Guarantees ROI

Switching from Nuance SpeechAttendant to Parlance guarantees ROI and cost savings for healthcare organizations.

Ali Karasic

17 Dec 2025

Rising Cost Desperation: Healthcare’s Financial Crisis for American Consumers

Parlance conversational AI designer explains why managed service partnerships deliver superior outcomes for health systems modernizing voice channels.