HealthTech Blogs

Featured Blogs

Voice AI for Healthcare: The Common-Sense Solution to Modern Patient Communication

In today's fast-paced healthcare environment: patients overwhelmingly prefer to pick up the phone when they need to see a doctor.

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6 min

How Health Systems Can Instantly Enhance Access to Care

Three Ways Conversational AI Enables Healthcare Agents to Work at the Top of Their Skillsets

Why Your Health System Needs EHR Experts to Implement Conversational AI and Improve the Patient Journey

Does Healthcare Digital Transformation Benefit Some Populations Over Others?

How Healthcare CIOs Can Capitalize on Conversational AI Today

How Conversational AI Advances Health Equity for Hospitals and Clinics

Recent Blogs

Nikki Ballinger

28 Apr 2023

4 min

Three Ways Conversational AI Improves Healthcare Operations for Patients and Agents

Conversational AI improves caller experience and lowers operational expenses by upgrading hospital and clinic call management systems.

Annmarie Block

24 Apr 2023

2 min

Cut Support Costs While Maintaining Patient Satisfaction in Healthcare — The Right Balance of Conversational AI and Live Support

Combining conversational AI & live support in healthcare allows health systems to improve patient & agent experiences while saving money.

Parlance Team

14 Apr 2023

2 min

The Benefits of Automating Patient Verification: Reduce Agent Burden and Improve the Caller Experience

Automate patient verification in your patient access contact center to reduce agent burden and improve the healthcare caller experience.

Amy Murphy

10 Apr 2023

4 min

Patient Access Center Automation: IVR vs. IVA

AI-powered automation helps patient access centers with IVA and IVR technology. Improve first call resolution rates and patient experiences.

Sheila Kelly

30 Mar 2023

3 min

Modernizing the voice channel is a quick win

Health systems face immense pressure to cut costs. Improve caller experience and save money by modernizing your voice channel.

Scott Gomes

30 Mar 2023

5 min

Your Mission, Should You Choose to Accept it…Keep Healthcare Data Safe!

Protect sensitive patient data and stay compliant with HIPAA regulations. Keep information secure with advanced cybersecurity solutions.

Will Sadkin

29 Mar 2023

6 min

Revolutionizing Healthcare Communication with Conversational AI

Conversational AI & speech recognition solutions ease friction in patient access centers, curb hold times, & improve the caller experience.

Chris Derizzo

21 May 2025

Voice AI for Healthcare: The Common-Sense Solution to Modern Patient Communication

In today's fast-paced healthcare environment: patients overwhelmingly prefer to pick up the phone when they need to see a doctor.

6 min

Amy Murphy

15 Aug 2024

Automate Healthcare Scheduling with Conversational AI and Improve Patient Experience

To achieve high patient satisfaction and optimize operations, health systems must automate appointment management with conversational AI.

3 min

Zack Downing

22 Aug 2024

Attract and Retain Gen Z Contact Center Agent Talent with Conversational AI

To attract and retain Gen Z talent, health systems must implement conversational AI to reduce agent and operator burnout.

3 min

Nancy Fyrberg

05 Jun 2023

3 min

Looking for a Replacement for Nuance SpeechAttendant®? Choose Parlance.

After the discontinuation of Nuance SpeechAttendant, Parlance provides a replacement with conversational AI-powered automation.

Scott D’entremont

05 Jun 2023

3 min

Your Boston Accent Shouldn’t Stump Conversational AI in Healthcare

Parlance conversational AI solutions for healthcare understand accents and proper names better than any other speech recognition system.

Amy Murphy

31 May 2023

2 min

Parlance is a Nuance SpeechAttendant® Replacement that Guarantees ROI

Switching from Nuance SpeechAttendant to Parlance guarantees ROI and cost savings for healthcare organizations.

Chris Derizzo

08 May 2023

2 min

How to Deliver a Seamless Patient Experience When Patients Prefer the Voice Channel

Implementing conversational AI-powered self-service in the voice channel is the solution to delivering a seamless patient experience.

Nikki Ballinger

28 Apr 2023

4 min

Three Ways Conversational AI Improves Healthcare Operations for Patients and Agents

Conversational AI improves caller experience and lowers operational expenses by upgrading hospital and clinic call management systems.

Annmarie Block

24 Apr 2023

2 min

Cut Support Costs While Maintaining Patient Satisfaction in Healthcare — The Right Balance of Conversational AI and Live Support

Combining conversational AI & live support in healthcare allows health systems to improve patient & agent experiences while saving money.

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HealthTech Blogs

Featured Blogs

Voice AI for Healthcare: The Common-Sense Solution to Modern Patient Communication

How Health Systems Can Instantly Enhance Access to Care

Three Ways Conversational AI Enables Healthcare Agents to Work at the Top of Their Skillsets

Why Your Health System Needs EHR Experts to Implement Conversational AI and Improve the Patient Journey

Does Healthcare Digital Transformation Benefit Some Populations Over Others?

How Healthcare CIOs Can Capitalize on Conversational AI Today

How Conversational AI Advances Health Equity for Hospitals and Clinics

Recent Blogs

Three Ways Conversational AI Improves Healthcare Operations for Patients and Agents

Cut Support Costs While Maintaining Patient Satisfaction in Healthcare — The Right Balance of Conversational AI and Live Support

The Benefits of Automating Patient Verification: Reduce Agent Burden and Improve the Caller Experience

Patient Access Center Automation: IVR vs. IVA

Modernizing the voice channel is a quick win

Your Mission, Should You Choose to Accept it…Keep Healthcare Data Safe!

Revolutionizing Healthcare Communication with Conversational AI

Voice AI for Healthcare: The Common-Sense Solution to Modern Patient Communication

Automate Healthcare Scheduling with Conversational AI and Improve Patient Experience

Attract and Retain Gen Z Contact Center Agent Talent with Conversational AI

Looking for a Replacement for Nuance SpeechAttendant®? Choose Parlance.

Your Boston Accent Shouldn’t Stump Conversational AI in Healthcare

Parlance is a Nuance SpeechAttendant® Replacement that Guarantees ROI

How to Deliver a Seamless Patient Experience When Patients Prefer the Voice Channel

Three Ways Conversational AI Improves Healthcare Operations for Patients and Agents

Cut Support Costs While Maintaining Patient Satisfaction in Healthcare — The Right Balance of Conversational AI and Live Support