Our Blogs

Featured Blogs

How Health Systems Can Instantly Enhance Access to Care

According to Becker’s Healthcare, C-suites across the United States are highly focused on improving patient access to care in 2025.

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3 min

Why CIOs Should Invest in Conversational AI to Save Money and Enhance Patient Access

You Can’t Get the Most Out of Your Health Tech Investment Without Managed Service

Empowering Patients with Self-Service to Ease Caller Navigation

Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

How Conversational AI Eases the Burdens of Patient Access Contact Center Agents

Replacement for Nuance Speech Attendant – Parlance guarantees better performance

Recent Blogs

Annmarie Block

04 Aug 2021

3 min

Speech-enabled call routing allows people who know what they want, to get it quickly

Positive patient experiences are vital to hospitals. Patients who self-serve with speech-enabled call routing are more satisfied.

Ali Karasic

12 Jul 2021

2 min

Speech-enabled IVRs save time and frustration for health system callers

Intelligent speech technologies save time & promote easier access to healthcare. No more long hold times or frustrating barriers to

Maurizio de Cagna

09 Apr 2021

3 min

Speech Automated Attendant — Parlance

Parlance offers voice recognition as a managed service and guarantees ROI. Provide easy self-service and remove the burden from your

Mindy Garber

09 Apr 2021

2 min

Parlance Takes the Heavy Lifting Off In-House IT Teams

Parlance ensures high performance with call center analysis, daily database updating, and management of voice-driven call routing.

Joseph Maxwell

01 Feb 2021

< 1 min

Replacement for Nuance Speech Attendant – Parlance guarantees better performance

Parlance performs better than Nuance SpeechAttendant, offering a managed service solution to ensure callers get the best experience.

Mindy Garber

09 Dec 2020

3 min

Why Parlance Should Be Your First Choice When You Switch from Nuance SpeechAttendant®

Parlance is the best choice for a Nuance SpeechAttendant replacement. We deliver speech-driven call routing as a managed service +

Scott D’entremont

03 Dec 2020

2 min

Parlance is a Nuance SpeechAttendant® Replacement

Switch from Nuance SpeechAttendant® to Parlance and experience streamlined operations and more callers happily self-serving.

Ali Karasic

12 Oct 2020

< 1 min

Parlance Service now rated “Avaya Compliant” compatible with key Avaya Contact Center solutions

Parlance voice-first call routing applications have become compliant with key Avaya Contact Center solutions.

Ali Karasic

12 Oct 2020

2 min

Parlance is a Nuance SpeechAttendant® Replacement — Simplify Every Pathway Your Caller Can Take

Parlance outperforms Nuance SpeechAttendant®. Transform corporate directories into speech-driven tools with a managed service solution.

Parlance Team

19 May 2020

2 min

The High Price of Old Technology Solutions for Answering the Phone in Healthcare

Simplify your caller's experience with Parlance, a Nuance SpeechAttendant® replacement that offers superior performance.

Ali Karasic

12 Dec 2022

Webinar: How UC San Diego Health Created a Patient-Centered Experience and Transformed Patient Access

In this Becker's Hospital Review webinar, patient access center experts discuss how UC San Diego Health put patient experience at the forefront of its access

3 min

Ali Karasic

13 Nov 2023

Webinar: How Keck Medicine of USC Leverages Conversational AI and Voice-Driven Tech to Improve Patient Access and ROI

Learn how Keck Medicine of USC identified sensible, affordable use cases for leveraging AI-driven voice assistants — to deliver better patient and agent experiences in

2 min

Ali Karasic

06 Jun 2022

Webinar: Improve the Call Experience That Patients Have With Your Health System

Think the voice channel is declining? Think again. Despite major health system investments in omni-channel communication and healthcare portals, patients, family members, doctors, and vendors

2 min

Meet Parlance at Upcoming Healthcare Events | Details

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Our Blogs

Featured Blogs

How Health Systems Can Instantly Enhance Access to Care

Why CIOs Should Invest in Conversational AI to Save Money and Enhance Patient Access

You Can’t Get the Most Out of Your Health Tech Investment Without Managed Service

Empowering Patients with Self-Service to Ease Caller Navigation

Put a Kaizen Lens on the Process of Answering the Phone in a Large Health System

How Conversational AI Eases the Burdens of Patient Access Contact Center Agents

Replacement for Nuance Speech Attendant – Parlance guarantees better performance

Recent Blogs

Speech-enabled call routing allows people who know what they want, to get it quickly

Speech-enabled IVRs save time and frustration for health system callers

Speech Automated Attendant — Parlance

Parlance Takes the Heavy Lifting Off In-House IT Teams

Replacement for Nuance Speech Attendant – Parlance guarantees better performance

Why Parlance Should Be Your First Choice When You Switch from Nuance SpeechAttendant®

Parlance is a Nuance SpeechAttendant® Replacement

Parlance Service now rated “Avaya Compliant” compatible with key Avaya Contact Center solutions

Parlance is a Nuance SpeechAttendant® Replacement — Simplify Every Pathway Your Caller Can Take

The High Price of Old Technology Solutions for Answering the Phone in Healthcare

Webinar: How UC San Diego Health Created a Patient-Centered Experience and Transformed Patient Access

Webinar: How Keck Medicine of USC Leverages Conversational AI and Voice-Driven Tech to Improve Patient Access and ROI

Webinar: Improve the Call Experience That Patients Have With Your Health System