In healthcare, self-service technology assists patients and provides immediate access to care while reducing hold times for people who opt to speak with a live agent.
Empowering Patients with Self-Service to Ease Caller Navigation
![](https://www.parlancecorp.com/wp-content/uploads/GRAPHIC_BLOG_Enable-your-patients.webp)
In healthcare, self-service technology assists patients and provides immediate access to care while reducing hold times for people who opt to speak with a live agent.
Today, the digital front door is the first touchpoint that connects patients to a health system.
Today, the digital front door is the first touchpoint that connects patients to a health system.
Today, the digital front door is the first touchpoint that connects patients to a health system.
Today, the digital front door is the first touchpoint that connects patients to a health system.
Reduce wasted labor and patient frustration. One of the most frequent processes in healthcare is also one of the most flawed.
Behind the scenes of countless patient access center teams in healthcare are hardworking agents.
Behind the scenes of countless patient access center teams in healthcare are hardworking agents.
The discontinuation of Nuance SpeechAttendant® and Open SpeechAttendant® products has left their customers searching for a new automated attendant solution.
In Boston, we tell people to “Pahk yah cah in Havahd Yahd.” Visitors to our city may find the local accent hard to understand.