Improve Contact Center Operations – A Quick Win

Enhance patient experience, reduce agent burden, and deflect calls with voice-enabled call routing. Optimize your call center with Parlance.

IVA Technology Frees Up Valuable Time For Human Agents To Focus On Complex Customer Concerns

IVAs reduce costs & ensure better patient experiences by handling routine calls & freeing up human agents to focus on more complex issues.

Speech-enabled call routing allows people who know what they want, to get it quickly

Positive patient experiences are vital to hospitals. Patients who self-serve with speech-enabled call routing are more satisfied.

The High Price of Old Technology Solutions for Answering the Phone in Healthcare

Simplify your caller’s experience with Parlance, a Nuance SpeechAttendant® replacement that offers superior performance.

Caller Experience IS Patient Experience

Phone calls are crucial to patient experience. Voice-driven call management elevates interactions & creates cohesive brand experiences.