Enhance patient experience, reduce agent burden, and deflect calls with voice-enabled call routing. Optimize your call center with Parlance.
Improve Contact Center Operations – A Quick Win
Enhance patient experience, reduce agent burden, and deflect calls with voice-enabled call routing. Optimize your call center with Parlance.
IVAs reduce costs & ensure better patient experiences by handling routine calls & freeing up human agents to focus on more complex issues.
Positive patient experiences are vital to hospitals. Patients who self-serve with speech-enabled call routing are more satisfied.
Simplify your caller’s experience with Parlance, a Nuance SpeechAttendant® replacement that offers superior performance.
Phone calls are crucial to patient experience. Voice-driven call management elevates interactions & creates cohesive brand experiences.