Healthcare customer service satisfaction lags behind almost every other industry, and the COVID19 pandemic highlighted an immediate need for transformation. Overwhelming
Building software is like solving a puzzle! When a problem stands before me, I use my creativity and problem-solving ability
Parlance removes communication barriers between patients and the care they need, when they need it. In this digital age, many
When your contact center is struggling, as a leader you will feel pressure to act quickly to effect positive change.
The experiences of healthcare consumers, switchboard operators, and patient access center agents are dependent on each other. In order to
One of the greatest challenges faced by clinics and physician groups is an overabundance of administrative work. Office staff are
Patient experience in healthcare is a series of touchpoints. For the majority of high utilizers in healthcare, the phone is the first touch point. This
Healthcare customer service satisfaction lags behind almost every other industry, and the COVID19 pandemic highlighted an immediate need for transformation. Overwhelming demand for information and resources
Building software is like solving a puzzle! When a problem stands before me, I use my creativity and problem-solving ability to come up with a
Parlance removes communication barriers between patients and the care they need, when they need it. In this digital age, many of us take for granted
When your contact center is struggling, as a leader you will feel pressure to act quickly to effect positive change. Complaints about service levels and
The experiences of healthcare consumers, switchboard operators, and patient access center agents are dependent on each other. In order to improve the customer experience, staff
Parlance Corporation
400 West Cummings Park, Suite 2000
Woburn, MA 01801
CONNECT WITH US
Phone: 888-700-6263
Support: customerservice@parlancecorp.com
Sales: sales@parlancecorp.com
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ABOUT US
CONNECT WITH US
Phone: 888-700-6263
Support: customerservice@parlancecorp.com
Sales: sales@parlancecorp.com