To ensure all patients have easy access to care, health systems must modernize with conversational AI-powered intelligent virtual assistants.
Why CIOs Should Invest in Conversational AI to Save Money and Enhance Patient Access
To ensure all patients have easy access to care, health systems must modernize with conversational AI-powered intelligent virtual assistants.
The voice channel has become outdated and inefficient for most hospitals and clinics. Healthcare CIOs must automate phone-based communication.
Speech recognition systems often struggle with uncommon proper names, leading to caller frustration and lost revenue.
To attract and retain Gen Z talent, health systems must implement conversational AI to reduce agent and operator burnout.
When conversational AI is used for FAQ resolution, hold times are reduced and substantial call volumes are mitigated.
Speech-enabled solutions in healthcare appeal to Gen Z with benefits like on-demand assistance and ease of use.
To achieve high patient satisfaction and optimize operations, health systems must automate appointment management with conversational AI.
Parlance lifts the burden off your healthcare IT team by introducing conversational AI to the voice channel.
It’s vital to invest in a health tech company that provides a managed service rather than a prepackaged product.
Conversational AI improves the patient experience while giving time back to agents and letting them help callers in need.