When a health system’s call navigation system suffers from inefficiencies like excessive transfers and complex phone trees, revenue is lost.
The High Cost of Inadequate Call Navigation in Healthcare
When a health system’s call navigation system suffers from inefficiencies like excessive transfers and complex phone trees, revenue is lost.
Complex call navigation stands between healthcare consumers and the resources they need. This hurts a healthcare brand’s reputation.
By utilizing Kaizen processes to reduce wasted labor when answering the phone, Parlance solutions save money for large health systems.
Parlance conversational AI solutions for healthcare understand accents and proper names better than any other speech recognition system.
Speech recognition solutions are advancing. Parlance voice-driven AI solutions accounts for the voices and accents of every caller.
Learn the difference between IVR and IVA, and how IVA tech transforms & enhances the caller experience & streamlines call center operations.
Accelerate your health system’s digital transformation. Offload PBX calls with automation and improve patient experience.
Enhance patient experience, reduce agent burden, and deflect calls with voice-enabled call routing. Optimize your call center with Parlance.
Reduce staff frustration, ease caller effort, and modernize call handling in your healthcare contact center with AI-powered automation.
Reduce friction in health systems with IVR & IVA. The right balance of automation & human interaction enhances patient & employee experience.