New MGMA data shows AI often shifts front-office work instead of cutting it. Learn which voice AI metrics multi-site clinic groups should track instead.
7 min
Parlance Relieves Operator Burden and Reduces Caller Wait TimeBoston, MA – April 2020 As health systems across the nation struggle
Hometown Health, the largest not-for-profit insurance company in Nevada, faced some significant challenges in servicing calls coming into their customer