Resources
October 10, 2018
Redefining Customer Care: Hometown Health Elevates the Caller Experience
August 7, 2018
Parlance and DDV Partner to Enhance Automated Caller Experiences
June 7, 2018
Parlance and Mutare Partner to Transform the Voice Channel
April 4, 2018
Consolidating Switchboards in Higher Education
Renown Health Enhances Scheduling with Parlance Applications
February 27, 2018
Parlance Launches
Call Management
ROI Calculator
Texas A&M Consolidates Switchboard Processes with Help From Parlance
December 9, 2017
When Key Departments are Disconnected, Callers Suffer
Arkansas Children’s Hospital Leverages Parlance Skills Based Routing
October 12, 2017
4 Reasons to Use Speech Self-service in Your Help Desk
August 23, 2017
When Contact Centers Take Switchboard Calls, Callers Suffer
July 17, 2017
Parlance named “Most Promising Contact Center Technology”
Erie County Medical Center and Parlance Partner on CX
July 7, 2017
Taming
Contact Center
Workload
Reebok International Turns to Parlance to Manage Internal Calls
February 15, 2017
Can Lean Practices Transform Healthcare Call Management?
November 16, 2016